Servest Vacancies
Regional Sales Executive – Cleaning – Cape Town
Closing Date: 2025/02/08 | Reference Number: SER240920-1
Introduction
Servest Vacancies Servest (Pty) Ltd, a leading Facilities Management Company, offers an exciting and challenging opportunity for a Regional Sales Executive within their Cleaning Division. The role is based in Cape Town, Western Cape, and will report directly to the National Sales Manager. This permanent position is ideal for individuals with strong sales experience and a deep understanding of the cleaning industry. The Regional Sales Executive will play a key role in driving sales growth, managing client relationships, and ensuring the continued success of Servest’s Cleaning Division.
We are looking for a highly motivated and results-driven Regional Sales Executive to join our team in Cape Town. As a Sales Executive in the Cleaning industry, you will be responsible for driving growth and expanding our market presence. Your key responsibilities will include identifying new business opportunities, maintaining strong client relationships, and achieving sales targets.
Role Responsibility:
As the Regional Sales Executive – Cleaning, you will be responsible for a broad range of duties aimed at growing Servest’s customer base, enhancing the brand’s market presence, and achieving sales targets. Your role will involve strategic planning, research, sales development, and maintaining high levels of client satisfaction.
Key responsibilities include:
- Sales and Market Research:
- Plan and conduct research within designated industries and sectors to understand their needs in terms of facilities services.
- Maintain expert-level knowledge of target industries, key contacts, competitor activities, industry regulations, and specific service requirements.
- Build and maintain a database of target clients in each sector, ensuring a detailed profile for each and planning all sales and marketing activities according to agreed budgets and timelines.
- Sales and Business Development:
- Respond promptly to sales inquiries via phone, email, and personal visits, ensuring professional communication at all times.
- Develop and nurture both existing and new customer relationships to generate consistent revenue streams, using ethical selling techniques and effective communication.
- Set and manage sales activities, ensuring that monthly and quarterly new business sales targets are consistently met.
- Maximize cross-selling opportunities across Servest’s various divisions to increase sales volumes.
- Monitor and report on sales performance, providing management with timely updates and relevant reports.
- Customer Service and Client Management:
- Maintain the highest possible customer service standards, ensuring clients are satisfied with the service provided.
- Build long-term, professional relationships with clients, demonstrating commitment to their needs and expectations.
- Work closely with other company divisions and departments to optimize service delivery and improve organizational growth.
- Market Insights and Competitor Analysis:
- Conduct market research, competitor analysis, and customer surveys as directed by management to ensure Servest’s competitive edge is maintained.
- Ensure an understanding of market trends, regulatory changes, and customer preferences, adapting sales strategies accordingly.
- Professional Development and Reporting:
- Attend training sessions as required to develop skills and knowledge relevant to the role.
- Provide management with reports on sales performance, market trends, and client feedback.
Effective Management of Staff:
The Regional Sales Executive will also be responsible for the effective management of the sales team within the cleaning division. This includes:
- Team Collaboration:
- Ensure the sales team is aligned with Servest’s goals, maintaining clear communication channels.
- Foster a collaborative environment where team members can share insights, challenges, and strategies for success.
- Training and Development:
- Identify areas for skill development within the team and provide support for ongoing professional growth.
- Encourage the team to attend relevant training sessions to ensure they stay updated with industry trends and best practices.
- Performance Management:
- Set clear performance expectations for team members, offering feedback and coaching to drive performance.
- Recognize and reward achievements, while addressing performance issues in a constructive manner.
Effective Management of Operations:
In the role of Regional Sales Executive, you’ll be expected to manage operational activities to ensure the successful delivery of services and high client satisfaction. This includes:
- Strategic Planning and Resource Allocation:
- Plan and manage the business area effectively, ensuring that resources are allocated efficiently.
- Develop and execute strategies for market development and expansion within the designated region.
- Operational Excellence:
- Ensure operational processes and standards are adhered to, with a focus on maximizing efficiency and reducing costs.
- Work closely with other divisions to ensure that operations are running smoothly and clients’ expectations are met.
- Quality Assurance and Compliance:
- Maintain high-quality service standards, ensuring compliance with all relevant industry regulations.
- Implement quality control measures to meet Servest’s established service delivery standards.
Effective Management of Business Development Function:
The Regional Sales Executive will have a crucial role in driving business development and fostering growth within the cleaning division:
- Identify New Business Opportunities:
- Recognize potential clients in various sectors and identify opportunities for new business.
- Develop a tailored approach to sales for each target client, ensuring the company’s services align with their specific needs.
- Relationship Building:
- Build strong relationships with key decision-makers to secure long-term contracts and ongoing business opportunities.
- Ensure that all interactions with clients are professional, respectful, and solution-oriented.
- Achieve Sales Targets:
- Ensure the consistent achievement of both short-term and long-term sales targets.
- Monitor the success of sales strategies and refine them based on performance data.
The Ideal Candidate:
The ideal candidate for this Regional Sales Executive – Cleaning position should possess a range of skills and attributes that contribute to the success of the role. Below are the key requirements:
- Experience:
- At least 5 years of experience in a sales environment, preferably within the cleaning or facilities management industry.
- Previous experience dealing with executive management and key client accounts is essential.
- Skills:
- Strong communication skills, both verbal and written, to effectively liaise with clients and internal teams.
- Strong organizational skills with the ability to manage multiple tasks and priorities.
- Good level of computer literacy, including proficiency in MS Office and CRM software.
- Strong reconciliation and financial management skills to ensure profitability and efficient business operations.
- Attributes:
- Highly self-motivated, proactive, and goal-oriented.
- Strong customer service orientation, with the ability to build and maintain client relationships.
- A team player who works well within a collaborative environment.
- Ability to analyze market trends, competitor activity, and customer needs to develop effective sales strategies.
Why Join the Company?
Servest (Pty) Ltd is a well-established leader in the facilities management sector, offering a dynamic and rewarding work environment. By joining Servest as a Regional Sales Executive, you’ll be part of a team that values professional development, offers exciting career opportunities, and supports innovation in every aspect of business.
- Career Growth:
- At Servest, there are ample opportunities for career advancement within the company’s diverse business divisions.
- Innovative Work Environment:
- Servest fosters a forward-thinking, innovative environment, where employees are encouraged to contribute ideas that drive growth and improve business operations.
- Competitive Benefits:
- Servest offers a competitive salary, comprehensive benefits package, and other perks that contribute to a fulfilling career.
This is an excellent opportunity for individuals with a strong sales background who are eager to take on a challenging and rewarding role in the Cleaning Division of a leading company. If you meet the qualifications and are ready to take your career to the next level, apply for the Regional Sales Executive – Cleaning position today!
Regional Sales Executive – Cleaning – Gqeberha
Servest (Pty) Ltd, a leading facilities management company, is offering exciting job opportunities for professionals in the cleaning and finance divisions. With a reputation for excellence and a commitment to creating an engaging work environment, Servest presents roles that not only offer career advancement but also provide an opportunity to be part of a company that values customer satisfaction, professionalism, and innovation. The following positions are open: Regional Sales Executive – Cleaning (Gqeberha), Contract Manager (Cape Town), and Accounts Payable Manager (Johannesburg).
Job Introduction:
Servest (Pty) Ltd, recognized for its exceptional services in facilities management, is looking to fill key roles within its team. With positions open in the Eastern Cape, Western Cape, and Gauteng regions, these roles focus on ensuring the delivery of top-notch services across various departments. Whether you have a background in sales, operations management, or finance, Servest offers an environment where your expertise will be valued, and you’ll have the chance to grow professionally while making a real difference.
Role Responsibility:
As a Regional Sales Executive for the Cleaning Division, you will be responsible for driving business growth, managing client relationships, and achieving sales targets. This role involves planning and executing sales strategies, maintaining a deep understanding of industry trends, and offering ethical, consultative selling to a broad range of clients. Your expertise in cleaning services will be critical in building and maintaining a client database, developing long-term relationships, and ensuring exceptional customer service.
Key Responsibilities:
- Conduct research and maintain in-depth knowledge of target industries, competitors, and industry regulations.
- Build and manage a comprehensive client database, with detailed profiles of target clients.
- Respond to and follow up on sales inquiries through various communication channels.
- Foster existing customer relationships and develop new revenue streams.
- Monitor sales activities and provide reports to management.
- Collaborate with other departments to ensure optimal customer service.
- Meet monthly and quarterly sales targets, contributing to revenue growth.
- Identify cross-selling opportunities within the Servest group.
- Ensure compliance with company policies and procedures.
Contract Manager (Cape Town)
The Contract Manager role in the Cleaning Division is responsible for overseeing the operations and client relationships of cleaning contracts in Cape Town. The role involves managing a team of staff, ensuring high standards of customer service, quality control, and the compliance of health and safety regulations.
Key Responsibilities:
- Serve as the primary liaison between the client and Servest, ensuring smooth communication and satisfaction.
- Manage and motivate staff, ensuring optimal performance and customer service.
- Handle administrative duties, including claims processing, casual wages, and quality control reports.
- Oversee occupational health and safety protocols to ensure compliance.
- Manage company assets and machinery for optimal efficiency.
- Ensure that customer service information is accurate, real-time, and valuable.
- Handle industrial relations issues, ensuring fair and compliant practices.
- Comply with health, safety, and environmental policies and documentation requirements.
Accounts Payable Manager (Johannesburg)
As the Accounts Payable Manager, you will oversee the accounts payable and cashbook teams, ensuring efficient and accurate financial processing. You will be tasked with managing creditors, preparing VAT-compliant transactions, and ensuring payments are processed timely and in line with company policies.
Key Responsibilities:
- Review creditors and cashbook reconciliations monthly.
- Ensure invoices are captured in the correct month and comply with VAT regulations.
- Check payment requisitions and ensure timely payments to suppliers.
- Prepare monthly accrual journals and ensure VAT compliance.
- Maintain accurate financial records and general administration.
- Manage month-end deadlines effectively to ensure timely financial reporting.
- Provide leadership and mentoring to accounts payable and cashbook teams.
Effective Management of Staff
At Servest, effective staff management is a core responsibility across all roles. Whether managing sales teams or operational staff, the focus is on fostering a collaborative and supportive environment that promotes growth, innovation, and a high level of customer service. You will be expected to:
- Lead teams by setting clear expectations and goals.
- Provide ongoing training and development opportunities.
- Inspire and motivate staff to achieve their best performance.
- Address challenges and conflicts quickly and professionally.
Effective Management of Operations
Efficient operations management is essential for all roles at Servest. Each position contributes to the overall success of the company by ensuring services are delivered seamlessly and on time. In the Regional Sales Executive role, you will manage sales strategies, while in the Contract Manager role, you’ll oversee the day-to-day operations of the cleaning division, ensuring that all activities run smoothly. Similarly, the Accounts Payable Manager will manage financial operations, ensuring timely payment processing and compliance with company procedures.
Key Focus Areas:
- Maintain a high level of operational efficiency.
- Monitor processes and adjust strategies as needed.
- Ensure that all regulatory and compliance standards are met.
Effective Management of Business Development Function
As a Regional Sales Executive, you will directly impact the company’s growth by identifying opportunities, expanding the client base, and driving new revenue streams. Your ability to build strong relationships with key clients will be crucial for achieving sales targets and maintaining profitability. As a Contract Manager, you’ll manage business development by ensuring that client needs are met, improving operational efficiency, and ensuring that the contracts are successfully managed. In the Accounts Payable Manager role, your ability to manage financial functions will support the overall business development efforts, helping the company maintain a strong financial foundation.
The Ideal Candidate:
Servest is looking for candidates who are driven, passionate, and committed to providing outstanding service to clients. The ideal candidate for these roles will possess the following:
- A strong work ethic and a commitment to excellence.
- Proven leadership and team management skills.
- A collaborative approach with the ability to work well across departments.
- Excellent communication and interpersonal skills.
- The ability to thrive in a fast-paced, challenging environment.
- Strong problem-solving abilities and attention to detail.
Skills and Attributes
For all the positions mentioned above, the following skills and attributes are crucial for success:
- Strong Communication Skills: Both verbal and written, to effectively communicate with clients, team members, and senior management.
- Organizational Skills: The ability to manage multiple tasks and projects efficiently.
- Customer-Focused: A strong focus on customer satisfaction and maintaining long-term client relationships.
- Problem Solving: The ability to handle complex issues and provide effective solutions.
- Leadership Abilities: Motivating and guiding teams towards achieving goals.
Why Join Servest?
Joining Servest (Pty) Ltd means becoming part of a team that is committed to providing the highest standards of service while fostering a culture of growth, collaboration, and innovation.
Benefits of Joining Servest:
- A dynamic and inclusive working environment where employees are valued.
- Opportunities for career advancement and professional development.
- Exposure to diverse industries and the chance to work with top clients.
- Competitive salaries and employee benefits.
- A culture of excellence, where employees are encouraged to grow, develop, and make meaningful contributions to the business.
If you’re looking for an exciting new challenge in a company that offers plenty of opportunities to grow, Servest might be the perfect place for you. Don’t miss out on this chance to advance your career while making a positive impact in the facilities management industry.
Contract Manager
Job Introduction
Servest Security is currently seeking a dedicated and experienced Grade B Alarm Controller for a temporary position in Paarden Eiland, Western Cape, South Africa. This position is ideal for individuals who have Listener experience and are passionate about security operations. This temporary position will last for a duration of one and a half months, making it an excellent opportunity for those seeking short-term work or a career transition in the security field.
As a Grade B Alarm Controller, you will be responsible for the efficient handling of alarm systems, coordinating security responses, and ensuring smooth operational management within the alarm control room. This role will require effective communication, operational expertise, and a proactive approach to security management.
Role Responsibility:
In this role, you will have the following key responsibilities:
- Monitor Alarm Systems: Oversee the operation of alarm monitoring systems, ensuring that all systems are functioning optimally and responding to any signals promptly.
- Respond to Alerts: Respond quickly and efficiently to alarm signals and dispatch security personnel as necessary, ensuring the safety and security of the premises.
- Incident Management: Manage any incidents that arise during the shift, ensuring that appropriate procedures are followed and all stakeholders are informed in a timely manner.
- Record Keeping: Maintain detailed logs of all alarm signals, responses, and actions taken during your shift, ensuring accuracy and accountability.
- Maintain Communication: Establish clear communication with security teams and emergency services, providing clear instructions and updates as required.
- Operational Efficiency: Ensure that all security systems are functioning correctly, report any malfunctions, and take necessary steps to ensure minimal downtime of equipment.
- Customer Relations: Occasionally liaise with clients to provide updates or assistance, ensuring customer satisfaction and trust in Servest Security’s services.
Effective Management of Staff:
As an Alarm Controller, you will be part of a broader team working in security operations. You will not only be responsible for managing your own shift but also for ensuring that all procedures and protocols are followed during your shifts. You will need to be an effective communicator to ensure that all team members are aligned and responsive during any security incidents or tasks.
- Team Coordination: Manage the distribution of tasks during your shift to ensure the smooth functioning of the alarm control room.
- Training and Mentorship: While the position is temporary, you may be called upon to guide less experienced team members, sharing your knowledge and expertise in alarm monitoring.
Effective Management of Operations:
As part of the security operations team, your role will include overseeing the daily operations of the alarm control room, ensuring the processes are followed efficiently.
- Monitor and Operate Alarm Systems: You will be responsible for ensuring the alarm monitoring systems are functioning optimally and responding to signals in a timely manner.
- Issue Resolution: You will need to act quickly and efficiently in resolving any issues that arise with alarms, such as malfunctioning equipment or alarms that require investigation.
Effective Management of Business Development Function:
Though the position is temporary, you will still play a key role in maintaining and strengthening relationships with clients.
- Client Interaction: You may occasionally need to liaise with clients to discuss security matters, resolve concerns, or provide status updates on ongoing security efforts.
- Feedback Reporting: It is crucial to report on the effectiveness of the security systems in place and provide feedback on potential areas for improvement.
The Ideal Candidate:
The ideal candidate for the Grade B Alarm Controller position at Servest Security will possess the following qualifications and attributes:
- Valid PSIRA Grade B Certification: This is a mandatory requirement for the role, ensuring the candidate is legally allowed to work in the security industry.
- Listener Experience: A minimum of Listener experience in an alarm control room is essential to ensure the candidate is capable of managing alarms, monitoring responses, and reacting quickly to incidents.
- Strong Communication Skills: The ability to communicate clearly and effectively in English, both in writing and verbally, is critical for this role.
- Experience in Alarm Control Room Operations: Previous experience working in an alarm control room will be highly advantageous. You will need to have a thorough understanding of how alarm systems work, as well as the ability to handle security incidents.
- Availability for Temporary Work: This role is a temporary position, so the ideal candidate must be able to commit to working for one and a half months without interruptions.
- Reside Near Paarden Eiland: Preferably, candidates should live in areas close to Paarden Eiland, Western Cape, to ensure quick and efficient reporting to the job site.
- Self-Motivated: Since this is a temporary position, it is essential that the candidate is self-motivated and capable of managing their duties without constant supervision.
- Problem-Solving Skills: The candidate should possess critical thinking and problem-solving skills to ensure effective incident management and swift responses.
Skills and Attributes:
In addition to the technical experience and qualifications listed above, the following skills and attributes are essential for success in this role:
- Attention to Detail: The ability to remain alert and focused for long periods, ensuring no alarms or incidents go unnoticed.
- Time Management: A strong sense of urgency and the ability to manage time effectively when responding to multiple tasks or incidents.
- Resilience Under Pressure: The ability to stay calm and composed in high-pressure situations, especially during emergencies.
- Technical Proficiency: Basic knowledge of alarm systems and monitoring software will be beneficial.
- Team Player: Ability to collaborate effectively with other team members and report to supervisors as needed.
- Ethical Responsibility: A strong sense of ethics and responsibility, particularly regarding security and client confidentiality.
Why Join Servest Security?
Servest Security is one of South Africa’s leading security service providers, known for its commitment to excellence, safety, and reliability. Here’s why you should consider joining the company:
- Stable and Growing Company: Servest Security has a strong reputation in the industry and continues to expand, providing its employees with long-term opportunities and career development.
- Supportive Environment: As a company that values its employees, Servest Security offers a supportive work environment with a focus on teamwork and operational excellence.
- Opportunity for Growth: Even though this is a temporary position, there may be opportunities for future employment with Servest Security for exceptional employees.
- Competitive Pay and Benefits: Servest offers competitive pay for its staff, along with the support and benefits that come with being part of a large, well-established company.
- Access to Training and Development: Servest invests in the development of its employees, providing training that will help you grow your skills and advance in your security career.
