Shoprite is Recruiting Admin Clerk (Online Shopping) 2024
Shoprite is Recruiting Admin Clerk (Online Shopping) 2024 Are you looking to work in a fast-paced retail environment? Shoprite, Africa’s largest retailer, is offering a contract/fixed-term position for an Admin Clerk (Online Shopping). This exciting opportunity is available at their Furniture Division in Gosforth Park, Germiston, Gauteng, South Africa. If you have a strong administrative background and excellent Excel skills, this role might be the perfect fit for you. Below is a detailed overview of this role and what is required to apply.
- Closing Date: 2024/09/06
- Reference Number: SHO240830-4
The role of an Admin Clerk (Online Shopping) at Shoprite involves working in the company’s Furniture Online Team. You will be responsible for processing online orders, lay-bys, and credit applications. This job requires operating in a call centre environment and providing customer service support regarding online orders and credit applications.
You will also be responsible for communicating with customers, stores, distribution centers (DCs), and courier companies to ensure that customer inquiries and orders are efficiently managed. Additionally, this role involves liaising with stores, buyers, suppliers, and other stakeholders to coordinate orders, booking dates, and stock availability.
Key Responsibilities:
- Processing Online Orders: Accurately process online orders, lay-bys, and credit applications.
- Call Centre Support: Operate in a call centre environment to communicate with customers about their orders or credit applications.
- Communication: Maintain effective communication with customers, stores, DCs, and courier companies to ensure customer needs are met.
- Order Coordination: Liaise with stores, distribution centers, buyers, and suppliers regarding orders, stock availability, and service calls.
- Administrative Tasks: Handle filing, general administration tasks, and other clerical duties as required.
Work Conditions:
- Shift Work: The position may require working shifts and additional hours due to extended trading hours.
- Evening/Night Work: Applicants must be willing to perform evening or night work as necessary.
- Weekend Work: The role requires availability on weekends, including Sundays and public holidays.
Qualifications and Experience:
- Educational Requirement: A Grade 12 qualification is essential for this position.
- Experience: Previous experience in a retail or online environment is advantageous.
Skills and Competencies:
- Computer Literacy: Proficiency in MS Office is required.
- Communication Skills: Strong written and spoken communication skills are crucial.
- Phone Etiquette: The ability to handle customer queries professionally over the phone is important.
- Understanding of E-Commerce: Familiarity with the online shopping environment (e-commerce) is a plus.
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How to Apply?
Interested candidates should submit their applications before the closing date. If you have the required qualifications and experience and are passionate about working in a dynamic retail environment, this opportunity could be your next career move. Shoprite is Recruiting Admin Clerk (Online Shopping) 2024
The Shoprite Admin Clerk (Online Shopping) position offers a unique opportunity to work with Africa’s leading retailer. This role requires a blend of administrative expertise, strong communication skills, and an understanding of the e-commerce environment. Apply today and become part of the Shoprite Furniture Division team, contributing to the future of online retail in South Africa.
