Standard Bank Call Centre Learnerships 2025
Company Values
Standard Bank Call Centre Learnerships 2025 Are You Ready to Launch Your Banking Career with One of South Africa’s Leading Financial Institutions?If you’re a recent graduate eager to turn your academic achievements into practical career momentum, this is the breakthrough you’ve been waiting for. Standard Bank is opening its doors to passionate young professionals through an exciting Learner Opportunity at the PPB Voice Branch Call Center in Johannesburg. This one-year learnership is your entry point into the banking world—where your voice, skills, and potential can make a lasting impact.
Why Standard Bank? A Legacy of Growth, Trust, and Opportunity
Standard Bank is more than just one of the country’s oldest financial institutions—it’s a forward-thinking leader shaping the future of banking. Known for empowering youth and investing in talent, the bank provides an ideal launchpad for driven individuals eager to transform their academic knowledge into career-defining experience.
By joining the Voice Branch (Call Center) environment, you’ll become part of a dynamic and customer-focused team dedicated to providing exceptional service and innovative banking solutions.
Your Role in This Journey: Learn, Serve, and Grow
This is not just a job—it’s a learning journey. As a Learner at the Voice Branch Call Center, you’ll bridge the gap between theory and practice. Your work will directly support real banking operations while you gain invaluable insights into the full banking ecosystem.
You’ll also complete a Certificate in Agile Banking at NQF Level 5, earning FAIS accreditation and significantly boosting your employability in the financial sector.
Minimum Job Requirements
To be considered, candidates must:
- Be a South African citizen.
- Be between 18 and 30 years old.
- Hold a completed undergraduate qualification.
- Be computer literate and proficient in English (spoken and written).
- Not be currently employed or studying at any institution.
- Not be enrolled in any other learnership or internship.
What You’ll Do Daily
- Build communication and service excellence in a professional voice-based environment.
- Understand the full customer service value chain in banking.
- Develop telephone and email etiquette.
- Resolve client inquiries with accuracy and professionalism.
- Process and analyse client information.
- Engage customers and strengthen long-term relationships.
- Learn financial product knowledge and compliance within a regulated environment.
The Ideal Candidate
We’re looking for individuals who are:
- Eager to learn and grow professionally.
- Great communicators and active listeners.
- Passionate about delivering customer service excellence.
- Confident, collaborative, and adaptable.
- Analytical thinkers with attention to detail.
- Resilient and calm under pressure.
What You’ll Gain
- Monthly Learner Allowance: R6 800
- Start Date: 01 October 2025
- End Date: 30 September 2026
- Certificate in Agile Banking (NQF Level 5)
- FAIS accreditation
- Student Medical Aid Coverage
- Real-world banking experience in a structured environment
- The chance to join a respected name in the financial services industry
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Who Should Apply?
This opportunity is designed for young South Africans who have recently graduated, are hungry for opportunity, and ready to gain hands-on experience in one of the most competitive and rewarding industries—banking. If you’re not employed or studying and looking to build a credible career path, this learnership is your first real step.
APPLY FOR THE STANDARD BANK VOICE BRANCH LEARNERSHIP OPPORTUNITY NOW
Take the leap. Learn, grow, and set your career in motion with Standard Bank, Standard Bank Call Centre Learnerships 2025.