TFG Vacancy List

1. Fashion Consultant (120hr) – Foschini – Mbashe – Eastern Cape

Are you passionate about fashion and customer service? Do you thrive in a fast-paced retail environment where you can showcase your style expertise and build lasting relationships with customers? If so, the Fashion Consultant role at Foschini in Mbashe, Eastern Cape, might be the perfect opportunity for you. This position is not just about selling clothes; it’s about creating memorable shopping experiences and being a brand ambassador for one of South Africa’s leading retailers.

In this blog post, we’ll dive deep into the role, responsibilities, and qualities of an ideal candidate for this position. Whether you’re considering applying or simply curious about what it takes to excel in this role, this guide will provide you with all the details you need.

Job Introduction

Foschini is a well-known retail brand that offers a diverse range of fashion and lifestyle products. As a Fashion Consultant, you’ll play a crucial role in driving sales, enhancing customer satisfaction, and maintaining the brand’s reputation. This position is perfect for someone who is passionate about fashion, enjoys interacting with people, and has a keen eye for style. The role requires a high-energy individual who can work in a dynamic environment, meet sales targets, and provide exceptional customer service. If you’re someone who loves staying updated with the latest fashion trends and enjoys helping customers find the perfect outfit, this job is tailor-made for you.

Role Responsibility

As a Fashion Consultant, your primary responsibility is to ensure that every customer has a positive shopping experience. Here’s a breakdown of what the role entails:

Customer Experience

• Act as a brand ambassador by representing Foschini’s values and style.
• Offer personalized fashion advice to customers, helping them find products that suit their needs.
• Exceed customer expectations by providing solutions that enhance their shopping experience.

Sales and Targets

• Actively monitor and strive to meet or exceed sales targets.
• Identify opportunities to upsell and cross-sell products.
• Stay informed about the latest fashion trends and product offerings to provide accurate information to customers.

Store Operations

• Assist with stock replenishment to ensure the store is always ready for customers.
• Maintain visual merchandising standards to create an appealing shopping environment.
• Handle customer inquiries and resolve any issues promptly and professionally.

Team Collaboration

• Work closely with team members to achieve store goals.
• Share insights and feedback to improve overall store performance.

The Ideal Candidate

To succeed in this role, you’ll need a combination of skills, experience, and personal attributes. Here’s what Foschini is looking for in a Fashion Consultant:

Qualifications & Experience

• A Grade 12 (Matric) certificate is required.
• Previous retail or customer service experience is a plus but not mandatory.

Skills and Attributes

• Passion for People: You genuinely enjoy interacting with customers and helping them find what they need.
• Target-Driven: You’re motivated by achieving and exceeding sales targets.
• Communication Skills: You have excellent verbal and written communication skills.
• Multitasking Ability: You can handle multiple tasks efficiently in a fast-paced environment.
• Attention to Detail: You ensure accuracy and quality in everything you do.
• Customer-Centric: You prioritize customer satisfaction and build loyalty through exceptional service.
• Negotiation and Selling Skills: You can persuade and influence customers while maintaining a positive relationship.

Behaviours

• Adhering to Standards: You ensure compliance with company policies and quality standards.
• Continual Improvement: You actively seek ways to improve processes and customer experiences.
• Decision-Making: You can analyze situations and make effective decisions quickly.
• Planning & Organizing: You manage your time and tasks efficiently to meet deadlines.
• Relating & Networking: You build strong relationships with customers and team members.

Why Join Foschini?

Working as a Fashion Consultant at Foschini offers more than just a job; it’s an opportunity to grow in a supportive and dynamic environment. Here are some reasons why you should consider this role:

• Brand Reputation: Foschini is a trusted and well-loved brand in South Africa, giving you the chance to work with a reputable company.
• Career Growth: The company offers opportunities for career advancement and skill development.
• Fashion Exposure: You’ll stay ahead of the curve by being exposed to the latest fashion trends and products.
• Customer Interaction: If you enjoy working with people, this role allows you to build meaningful connections with customers.
• Team Environment: You’ll be part of a supportive team that works together to achieve common goals.

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2. Floor Supervisor (40hr) – G-Star Raw | Highveld Mall, Witbank, Mpumalanga

Job Introduction

G-Star Raw is seeking a highly motivated and experienced Floor Supervisor to join our team at the Highveld Mall in Witbank, Mpumalanga. This is an exciting opportunity for an individual with exceptional leadership abilities, customer-centric thinking, and a passion for driving retail excellence. As a Floor Supervisor, you will play a pivotal role in supporting the store management team to deliver outstanding operational performance and ensure customer satisfaction.

If you have the drive to lead a dynamic team and elevate retail performance, this role is perfect for you!

Role Responsibility

As a Floor Supervisor, your responsibilities will revolve around effective management of staff, operations, and the business development function. Below is a breakdown of your key duties:

Effective Management of Staff

• Provide strong leadership to the store team by supporting the store management team.
• Generate high levels of motivation and commitment within the team.
• Foster a culture of collaboration, adaptability, and innovation within the workplace.
• Train and mentor employees to enhance their skills and productivity.
• Set clear expectations and provide constructive feedback to team members.
• Build both formal and informal relationship networks within the organization and with external stakeholders.

Effective Management of Operations

• Ensure operational excellence by adopting a customer-centric mindset.
• Allocate time effectively and handle multiple priorities.
• Oversee the execution of merchandise and visual principles within the store.
• Drive performance through key store metrics, including:
  • Turnover
  • Rewards and new accounts
  • Visual displays
• Monitor compliance with store policies and procedures to ensure smooth operations.
• Implement the company’s customer service strategy to meet and exceed customer expectations.

Effective Management of Business Development Function

• Leverage sales strategies to achieve and surpass sales targets.
• Plan and execute initiatives to improve the overall store performance.
• Use digital and technology tools to innovate and drive business growth.
• Proactively identify new opportunities and challenges, addressing them with urgency and enthusiasm.
• Develop customer-centric solutions that enhance the shopping experience.
• Build strong customer relationships to ensure loyalty and repeat business.

The Ideal Candidate

To thrive in this role, the ideal candidate should possess the following skills, qualifications, and attributes:

Qualifications

• Matric certificate (essential).

Skills and Experience

• A minimum of 3 years of retail experience, with at least 1 year in a store leadership role.
• Exceptional leadership, interpersonal, and communication skills.
• Proven ability to work independently and adapt to different customer situations.
• Experience with strategic sales planning, customer value management, and managing the sales process.
• Strong organizational and planning skills.
• Ability to multi-task in a fast-paced environment.
• High level of flexibility and adaptability to meet business needs.
• Demonstrated ability to anticipate and adopt innovative business practices and technology.

Key Attributes

• Customer-Centric Approach: Building strong customer relationships and delivering customer-centric solutions.
• Decision-Making Skills: Making good and timely decisions to keep the business moving forward.
• Team Leadership: Creating a positive climate where team members are motivated to excel.
• Self-Reflection: Using feedback and reflection to improve personal strengths and address weaknesses.
• Attention to Detail: Displaying a meticulous approach to tasks and responsibilities.
• Initiative: Taking proactive steps to address challenges and optimize opportunities.
• Communication: Strong verbal and written communication skills to articulate strategies and solutions effectively.

Behaviors for Success

The following behaviors will ensure your success in this role:

• Approaching new opportunities and tough challenges with energy, urgency, and enthusiasm.
• Developing a robust network of relationships inside and outside the organization.
• Anticipating trends and leveraging digital and technology tools to stay ahead in business.
• Creating a supportive environment that inspires team members to perform their best.
• Balancing multiple priorities while maintaining a focus on detail and quality.
• Continuously seeking feedback to refine skills and improve performance.

Why Join G-Star Raw?

At G-Star Raw, we pride ourselves on our commitment to fostering a vibrant and innovative work culture. As a Floor Supervisor, you will have the chance to work in a dynamic retail environment where your contributions are valued. This role offers opportunities for professional growth, skill development, and collaboration with a motivated team.

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3. Change Agent Intern (120hr) X6

Job Introduction

Are you looking to kickstart an exciting career in the retail industry? The Change Agent Intern position in Parow, Cape Town, offered by one of South Africa’s leading fashion lifestyle retailers, is the perfect opportunity for you! This 12-month internship is designed to equip you with hands-on experience and valuable skills to build a successful career in retail. You’ll gain exposure to key aspects of retail operations, leadership, and retail technology systems while developing technical, business, and personal competencies.

If you’re passionate about retail, eager to learn, and have a proactive attitude, this internship is for you!

Role Responsibility

As a Change Agent Intern, you will be expected to contribute to the dynamic team by performing the following key responsibilities:

1. Effective Management of Staff

• Collaborate with team members to ensure smooth operations and high productivity.
• Assist in training and onboarding new employees.
• Foster a positive work environment that encourages teamwork and collaboration.

2. Effective Management of Operations

• Participate in monitoring and improving daily retail operations.
• Assist with inventory control and ensure stock levels meet customer demands.
• Contribute to implementing retail technology systems to improve workflow and customer experience.

3. Effective Management of Business Development

• Identify opportunities for innovation and improvement within the store.
• Learn and contribute to strategies aimed at enhancing customer satisfaction.
• Support marketing and sales initiatives to drive business growth.

The Ideal Candidate

To be successful in this internship, the ideal candidate must meet the following criteria:

Requirements

• Educational Background: Possess a Retail-related qualification.
• Unemployment Status: Must currently be unemployed.
• Age Limit: Be between the ages of 18 and 27.
• Nationality: South African citizenship is required.
• Commitment: Must be able to devote 12 months to the internship programme.
• Presentation Skills: Shortlisted candidates will prepare and deliver a brief PowerPoint presentation as part of the interview process.

Skills and Attributes

• Retail Enthusiasm: A strong passion for the retail industry.
• Technical Skills: Proficiency with computers and the ability to adapt to retail technology systems.
• Communication Skills: Excellent verbal and written communication to facilitate learning and ensure clear understanding.
• Leadership Potential: Natural leadership abilities to inspire and guide others.
• Work Ethic: A proactive attitude and a commitment to achieving goals.
• Customer Focus: A strong desire to provide exceptional customer service.
• Problem-Solving Mindset: Passionate about identifying and addressing challenges in retail technology systems.

Programme Benefits

Participating in this internship offers numerous benefits, including:

• Hands-on experience in the retail industry.
• Development of personal and professional skills such as leadership, problem-solving, and effective communication.
• Exposure to innovative retail technology systems.
• A platform to showcase your talents and contribute to business development.
• The opportunity to work with a leading fashion lifestyle retailer and build a strong foundation for a career in retail.

Application Guidelines

Eligibility Criteria

Preference will be given to candidates from designated groups in line with the Employment Equity Act.

Important Notes

• Academic Results: Applications without recent academic results will not be considered. Be sure to submit your most up-to-date results.
• Communication: If you do not hear from the company within four weeks of applying, consider your application unsuccessful.

How to Apply

• Gather all required documentation, including your most recent academic results.
• Prepare for the interview by honing your presentation and PowerPoint skills.
• Submit your application via the company’s official website or designated application portal.

Why Choose This Internship?

This internship is an incredible opportunity for young, unemployed South Africans looking to gain practical experience in a professional retail environment. Not only will you learn about retail operations, but you’ll also have the chance to develop technical expertise and problem-solving skills that are essential for modern businesses.

The retail industry is ever-evolving, and this internship will help you stay ahead of the curve by exposing you to cutting-edge retail technologies and business strategies. With the support of an experienced team and a structured programme, you’ll leave this internship with the confidence and skills needed to excel in the retail sector.

Apply here:

Change Agent Intern (120hr) – Parow – Cape Town

Change Agent Intern (120hr) -Vaal Mall

Change Agent Intern (120hr) – Carnival City

Change Agent Intern (120hr) – East Rand Mall

Change Agent Intern (120hr) – Mall of the South

Change Agent Intern (120hr) – East Rand Mall

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4. Shared Beauty Advisor (Revlon) – Foschini Greenstone | Gauteng, South Africa

Are you passionate about cosmetics, retail, and delivering exceptional customer experiences? Revlon and Foschini have an exciting opportunity for a Shared Beauty Advisor at their Greenstone location in Gauteng, South Africa. This role is designed for someone with a love for beauty products, strong sales skills, and a proactive approach to customer service. If you thrive in a dynamic retail environment and have a flair for building strong customer relationships, this might just be the perfect opportunity for you!

Job Introduction

As a Shared Beauty Advisor, you will play a pivotal role in achieving store turnover targets, driving sales of Revlon products, and delivering exceptional customer experiences. This role goes beyond just selling products; it involves fostering meaningful connections with customers, providing expert advice, and contributing to the store’s success through effective stock management and operational excellence.

Whether you’re a beauty enthusiast with retail experience or an expert in cosmetics looking to grow your career in a fast-paced environment, this position offers both challenges and rewarding opportunities.

Role Responsibilities

As a Shared Beauty Advisor, your primary responsibilities include:

1. Sales and Business Development

• Driving the achievement of store turnover goals, new account sign-ups, and rewards program registrations.
• Delivering exceptional selling skills to promote Revlon products effectively.
• Developing and implementing strategic sales plans to meet business objectives.
• Managing the sales process to ensure high customer satisfaction.
• Maximizing customer value through tailored product recommendations.

2. Customer Service

• Providing excellent, personalized customer service to ensure satisfaction.
• Building strong customer relationships to encourage repeat business.
• Actively listening to customer needs and offering tailored beauty advice.
• Offering creative solutions to address customer concerns in a timely manner.

3. Stock Management and Visual Merchandising

• Performing daily stock counts and maintaining accurate inventory levels.
• Managing stock replenishment to ensure product availability.
• Executing visual merchandising to maintain an appealing store layout.
• Ensuring the cosmetics section reflects Revlon’s brand image and values.

4. Administrative Tasks

• Completing operational and administrative duties efficiently.
• Maintaining accurate records of sales, stock, and customer feedback.
• Ensuring compliance with store policies and procedures.

The Ideal Candidate

To succeed as a Shared Beauty Advisor, you need a combination of skills, qualifications, and personal attributes that make you the perfect fit for this dynamic role.

Qualifications

• A beauty-related qualification is highly desirable.
• 2-3 years of retail experience.
• At least 1-2 years of experience in the cosmetics industry.

Skills

• Excellent selling and negotiation skills.
• Strong interest in retail and cosmetics.
• Exceptional verbal and written communication skills.
• Advanced planning and organizational abilities.
• Strategic sales planning and execution skills.
• Customer value management and relationship-building capabilities.
• Resourcefulness and the ability to show initiative in a fast-paced environment.

Competencies and Behaviours for Success

A Shared Beauty Advisor at Foschini should exhibit the following traits:

Customer Focus

• Building strong customer relationships by delivering customer-centric solutions.
• Anticipating customer needs and exceeding their expectations with innovative ideas.

Resilience and Drive

• Tackling new opportunities and challenges with enthusiasm and a sense of urgency.
• Remaining motivated and energetic in a fast-paced retail environment.

Decision-Making

• Making timely decisions that contribute to the overall success of the store.
• Using feedback and reflection to improve decision-making and personal growth.

Adaptability

• Embracing innovations in business-building digital tools and technology.
• Quickly adjusting to changes and adopting effective strategies.

Leadership

• Creating a motivating environment where team members feel empowered to perform their best.
• Effectively managing relationships inside and outside the organization.

Attention to Detail

• Maintaining a high level of accuracy in inventory management, visual merchandising, and reporting.
• Demonstrating strong organizational and multitasking skills.

Skills and Attributes

The ideal candidate will bring the following attributes to the role:

• A passion for beauty products and cosmetics.
• Strong communication and persuasion skills.
• The ability to work independently and take initiative.
• Exceptional organizational skills and attention to detail.
• A collaborative mindset to foster teamwork and a positive work environment.

Why Join Foschini and Revlon?

As a Shared Beauty Advisor, you’ll enjoy the opportunity to work with one of the most respected brands in the cosmetics industry. Foschini and Revlon are known for fostering a culture of innovation, customer focus, and professional growth.

Benefits of Joining the Team

• Exposure to a dynamic and fast-paced retail environment.
• Opportunities for career growth and professional development.
• Working with cutting-edge beauty products and technologies.
• Building valuable customer service and sales expertise.

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5. Change and Communication Consultant: A Comprehensive Guide to the Role

The role of a Change and Communication Consultant is pivotal in ensuring seamless transitions and effective communication within organizations. Based in the Western Cape, South Africa, this position is part of the People Shared Services team, which supports over 35,000 employees. The consultant plays a critical role in driving HR initiatives, enhancing employee engagement, and ensuring smooth project delivery.

In this blog post, we’ll explore the job description, key responsibilities, qualifications, and skills required for this role. Whether you’re considering a career in change and communication management or looking to hire for this position, this guide will provide valuable insights.

Job Introduction

The Change and Communication Consultant is responsible for planning, executing, and evaluating Change and Communication Plans for various HR projects and initiatives. This role ensures that employees are well-informed, engaged, and prepared for organizational changes. Additionally, the consultant may support other HR functions, such as employee engagement and talent management, to drive business success.

This position requires a dynamic individual with a passion for employee experience, strong communication skills, and the ability to manage multiple projects in a fast-paced environment.

Role Responsibility

The primary responsibilities of a Change and Communication Consultant include:

Change and Communication Management

• Collaborate with project leads and business stakeholders to ensure effective briefings.
• Develop and implement internal employee change and communication plans using structured change management methodologies.
• Prepare tailored communication materials, such as emails, user guides, and FAQs, for various stakeholder groups.
• Ensure all content meets quality standards and aligns with organizational goals.
• Utilize appropriate communication platforms to reach relevant stakeholders.

Project and Stakeholder Management

• Manage timelines to ensure communication deliverables are met.
• Support the implementation of business processes by interpreting and applying relevant policies.
• Engage with leaders and stakeholders at all levels to drive project success.
• Facilitate process improvements to enhance operational efficiency.

Employee Engagement and Initiatives

• Manage employee engagement initiatives to ensure effective implementation.
• Support HR projects, including talent management and organizational development.
• Foster a culture of collaboration and trust within the organization.

The Ideal Candidate

The ideal candidate for this role is a proactive, detail-oriented professional with a strong background in HR and change management. Below are the qualifications, experience, and skills required:

Qualifications and Experience

• A degree or equivalent qualification in a relevant field.
• 5-7 years of experience in an HR environment.
• 1-3 years of experience in project delivery (advantageous).
• Change management methodology training or accreditation (e.g., ADKAR) is a plus.
• 2-3 years of experience in change and communication management (preferred).
• Proven experience working with leaders and stakeholders at all organizational levels.
• Strong project planning and process facilitation skills.

Skills and Attributes

• Customer Service: Passionate about delivering an exceptional employee experience.
• Communication: Excellent interpersonal, business writing, and verbal communication skills.
• Problem-Solving: A dynamic and solution-driven approach to challenges.
• Project Management: Ability to manage multiple projects in fast-paced environments.
• Analytical Thinking: Skilled in analyzing and interpreting data to drive decisions.
• Leadership: Ability to lead change and influence stakeholders effectively.
• Attention to Detail: High level of accuracy and attention to detail.
• Tech Savvy: Proficient in leveraging technology to enhance productivity and problem-solving.

Key Behaviors

• Business Insight: Applies market and business insights to drive organizational objectives.
• Effective Communication: Conveys information clearly and concisely.
• Accountability: Takes responsibility for performance targets and ensures others do the same.
• Trustworthiness: Builds trust through honesty and integrity.
• Complexity Management: Simplifies complex information to resolve organizational problems.
• Process Optimization: Improves work processes for efficiency and quality.
• Strategic Planning: Develops plans that align with organizational goals.

Why This Role Matters

The Change and Communication Consultant is a key player in ensuring organizational success. By effectively managing change and communication, this role helps employees adapt to new processes, technologies, and strategies. This, in turn, drives employee engagement, productivity, and business growth.

In today’s fast-paced business environment, organizations must navigate constant change. A skilled Change and Communication Consultant ensures that these transitions are smooth, transparent, and aligned with the company’s vision.

The Change and Communication Consultant role is both challenging and rewarding. It requires a unique blend of HR expertise, communication skills, and project management abilities. If you’re passionate about driving change, enhancing employee experience, and contributing to organizational success, this could be the perfect career for you.

For organizations, hiring a skilled consultant in this role can lead to improved employee morale, streamlined processes, and successful project outcomes. By investing in effective change and communication management, businesses can stay ahead in a competitive market. Whether you’re a job seeker or an employer, understanding the intricacies of this role is essential. With the right skills, experience, and mindset, the Change and Communication Consultant can become a driving force for positive change within any organization.

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6. Sales Associate (40hr) – Totalsports – King William’s Town, Eastern Cape, South Africa

Are you passionate about sports, fashion, and delivering exceptional customer experiences? Totalsports, a leading sports retail brand in South Africa, is looking for a dynamic and motivated Sales Associate to join their team in King William’s Town, Eastern Cape. This is an exciting opportunity to be part of a brand that values customer satisfaction, innovation, and teamwork. If you are a target-driven individual with a love for people and a flair for sales, this role is perfect for you.

Job Introduction

As a Sales Associate at Totalsports, you will be the face of the brand, ensuring that every customer leaves the store with a smile. Your role will involve providing exceptional service, staying updated on the latest sports and fashion trends, and contributing to the store’s overall success. This position requires a high level of energy, attention to detail, and a passion for helping customers find the perfect products to meet their needs.

Role Responsibility

As a Sales Associate, your responsibilities will include but are not limited to:

• Being a Brand Ambassador: Representing Totalsports with pride and delivering an outstanding customer experience.
• Exceeding Customer Expectations: Identifying customer needs and providing tailored solutions to ensure satisfaction.
• Sales Performance: Actively monitoring and striving to exceed sales targets.
• Product Knowledge: Staying informed about the latest sports and fashion trends to assist customers effectively.
• Sales Opportunities: Proactively seeking out opportunities to drive sales and grow the customer base.
• Stock Replenishment: Assisting with stock replenishment to ensure the store is always ready for customers.
• Customer Loyalty: Building strong relationships with customers to encourage repeat business.
• Navigating Challenges: Addressing customer concerns and resolving issues promptly and professionally.

The Ideal Candidate

Totalsports is looking for a candidate who embodies the following qualities:

Skills and Attributes

• Passion for People: A genuine love for interacting with and helping customers.
• Target-Driven: A strong focus on achieving and exceeding sales targets.
• Communication Skills: Excellent verbal and written communication abilities.
• Multi-Tasking: The ability to manage multiple tasks efficiently in a fast-paced environment.
• Initiative: A proactive approach to identifying and solving problems.
• Attention to Detail: A keen eye for detail to ensure accuracy in all tasks.
• Customer-Centric: A commitment to delivering exceptional customer service at all times.

Behaviours

• Adhering to Standards: Ensuring quality and compliance in all aspects of work.
• Continual Improvement: Actively seeking ways to improve processes and customer experiences.
• Decision Making: Analyzing situations to make effective and timely decisions.
• Driving & Persevering: Demonstrating determination and resilience in achieving goals.
• Meeting Customer Expectations: Consistently delivering exceptional service.
• Planning & Organizing: Using structured approaches to manage tasks effectively.
• Relating & Networking: Building strong relationships with customers and team members.

Qualifications & Experience

To be considered for this role, you must meet the following requirements:

• Education: A Grade 12 (Matric) certificate is required.
• Experience: Previous experience in retail or customer service is advantageous but not mandatory.
• Skills: A strong understanding of sales principles and a passion for sports and fashion.

Why Join Totalsports?

Working at Totalsports is more than just a job – it’s an opportunity to be part of a brand that values its employees and customers alike. Here’s why you should consider joining the team:

• Career Growth: Opportunities for professional development and career advancement.
• Inclusive Culture: A supportive and inclusive work environment that celebrates diversity.
• Employee Benefits: Access to exclusive employee discounts and benefits.
• Team Spirit: A collaborative team that works together to achieve common goals.
• Brand Pride: Representing a leading sports retail brand with a strong reputation.

How to Apply

If you are ready to take on this exciting challenge and meet the requirements outlined above, we encourage you to apply for the Sales Associate position at Totalsports in King William’s Town.

To apply, please submit your updated CV and a brief cover letter highlighting your relevant experience and why you are the ideal candidate for this role. Applications can be sent through the Totalsports careers portal or via the contact details provided in the job posting.

The role of a Sales Associate at Totalsports is a rewarding opportunity for individuals who are passionate about sports, fashion, and customer service. By joining the Totalsports team, you will not only contribute to the success of the store but also grow personally and professionally in a dynamic and supportive environment.

If you are ready to make a difference and help customers find the perfect products to fuel their active lifestyles, don’t hesitate to apply today. Totalsports is waiting for someone like you to join their team and take their customer experience to the next level!

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7. Sales Associate (120hr) – American Swiss – N1 City (Fixed-term contract)

Are you passionate about fashion, customer service, and delivering exceptional experiences? American Swiss, a leading jewelry and fashion brand, is seeking a dynamic and motivated Sales Associate to join their team at N1 City in the Western Cape, South Africa. This is a fixed-term contract position that offers an exciting opportunity to work in a fast-paced retail environment, interact with customers, and contribute to the success of a renowned brand.

In this blog post, we’ll dive into the details of the role, the responsibilities, and the qualities that make an ideal candidate. Whether you’re considering applying or simply exploring career opportunities, this guide will provide you with all the information you need.

Job Introduction

As a Sales Associate at American Swiss, you’ll play a pivotal role in delivering an outstanding customer experience while driving sales and promoting the brand’s diverse product range. This position is perfect for someone who thrives in a customer-focused environment, enjoys staying updated on the latest fashion trends, and is passionate about helping customers find the perfect products.

The role is based in N1 City, Western Cape, and requires a commitment of 120 hours. It’s a fixed-term contract, making it an excellent opportunity for individuals looking to gain experience in the retail industry or those seeking a short-term role with a reputable brand.

Role Responsibility

As a Sales Associate, your primary focus will be on delivering exceptional customer service and driving sales. Here’s a breakdown of your key responsibilities:

Customer Experience

• Act as a brand ambassador for American Swiss, embodying the values and ethos of the company.
• Exceed customer expectations by providing personalized solutions and recommendations.
• Build customer loyalty by creating memorable shopping experiences.
• Navigate and resolve customer challenges with professionalism and empathy.

Sales and Targets

• Actively monitor and strive to meet or exceed sales targets.
• Stay informed about the latest fashion and décor trends to provide up-to-date product knowledge.
• Identify opportunities to upsell and cross-sell products, enhancing the customer’s shopping experience.
• Maintain a strong understanding of the product range to assist customers effectively.

Store Operations

• Assist with stock replenishment to ensure the store is always ready for customers.
• Maintain a clean, organized, and visually appealing store environment.
• Adhere to company standards and procedures to ensure compliance and quality.

Team Collaboration

• Work collaboratively with team members to achieve store goals.
• Share insights and feedback to contribute to the continuous improvement of store operations.

The Ideal Candidate

American Swiss is looking for a candidate who is passionate, driven, and customer-focused. Here are the skills, attributes, and qualifications that make an ideal candidate:

Qualifications & Experience

• Grade 12 (Matric) certification is required.
• Previous retail or customer service experience is advantageous but not mandatory.

Skills

• Passion for People: A genuine interest in interacting with and helping customers.
• Target-Driven: A strong focus on achieving and exceeding sales targets.
• Communication Skills: Excellent verbal and written communication abilities.
• Multi-Tasking: The ability to manage multiple tasks efficiently in a fast-paced environment.
• Initiative: A proactive approach to identifying opportunities and solving problems.
• Attention to Detail: A high level of accuracy and care in all tasks.
• Negotiation & Selling: Strong persuasive skills to close sales effectively.

Behaviours

• Adhering to Standards: Ensures quality and compliance in all aspects of work.
• Continual Improvement: Actively seeks ways to improve processes and customer experiences.
• Decision Making: Analyzes situations effectively to make timely and informed decisions.
• Driving & Persevering: Demonstrates determination and resilience in achieving goals.
• Meeting Customer Expectations: Consistently delivers exceptional service.
• Planning & Organising: Uses structured approaches to manage tasks and responsibilities.
• Relating & Networking: Builds strong relationships with customers and team members.

Why Join American Swiss?

Working as a Sales Associate at American Swiss offers numerous benefits, including:

• The opportunity to work with a well-established and respected brand.
• A dynamic and supportive work environment.
• The chance to develop valuable skills in sales, customer service, and retail operations.
• Exposure to the latest fashion and jewelry trends.

This role is ideal for individuals who are passionate about fashion, enjoy interacting with people, and are looking to grow their career in the retail industry.

How to Apply

If you’re excited about this opportunity and believe you have what it takes to excel as a Sales Associate at American Swiss, don’t hesitate to apply! Visit the job posting here to submit your application.

The role of a Sales Associate at American Swiss is more than just a job—it’s an opportunity to be part of a brand that values customer satisfaction, innovation, and excellence. If you’re ready to take on this exciting challenge and make a meaningful impact, apply today and take the first step toward a rewarding career in retail.

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8. Homeware Buyer at Coricraft

If you’re passionate about retail, have a keen eye for trends, and thrive in a fast-paced environment, the role of a Homeware Buyer at Coricraft in South Africa might be the perfect fit for you. This position is not just about purchasing products; it’s about shaping the customer experience, driving business growth, and staying ahead of market trends. In this blog post, we’ll dive deep into the job description, responsibilities, qualifications, and skills required for this exciting role.

Job Introduction

The Homeware Buyer at Coricraft plays a pivotal role in the company’s success. This individual is responsible for sourcing, procuring, and building product ranges that align with the company’s strategy and customer needs. The role requires a blend of creativity, analytical thinking, and strong negotiation skills to ensure the right products are available at the right time, price, and quantity.

As a Homeware Buyer, you’ll work closely with planners, suppliers, and other key stakeholders to deliver a balanced range of merchandise that maximizes sales and profitability. You’ll also need to stay ahead of market trends, identify trading opportunities, and contribute innovative ideas to drive growth.

Role Responsibility

The Homeware Buyer’s responsibilities are diverse and dynamic. Here’s a breakdown of the key duties:

Procurement and Range Building

• Source and procure a balanced range of merchandise aligned with company strategy.
• Build product ranges that cater to customer preferences and market trends.
• Identify and capitalize on trading opportunities to boost sales.

Strategic Planning and Analysis

• Collaborate with planners to analyze sales patterns, market trends, and brand initiatives.
• Formulate departmental strategies to maximize sales and profitability.
• Implement product strategies that align with specific store brand strategies.

Negotiation and Financial Management

• Negotiate effectively with suppliers to achieve financial business KPIs.
• Drive product efficiencies and key measures to optimize costs.
• Ensure timely sourcing and securing of stock to meet business objectives.

Relationship Management

• Build and maintain strong relationships with employees, suppliers, and key business functions.
• Foster collaboration across buying and planning functions.

Operational Excellence

• Assess complex situations and implement practical solutions.
• Communicate effectively at all levels of the organization.
• Demonstrate excellent time management and organizational skills.

Innovation and Growth

• Contribute to business growth and profitability through innovative ideas.
• Stay updated on market insights and apply them to drive organizational objectives.

Travel and Market Research

• Be available for local and international buying trips to source new products and stay ahead of trends.

The Ideal Candidate

The ideal candidate for the Homeware Buyer role at Coricraft is a strategic thinker with a passion for retail and a proven track record in buying. Here’s what you need to succeed:

Qualifications and Experience

• A diploma, graduate degree, or post-graduate degree in a relevant field.
• Minimum of 5 years of experience as a Buyer, preferably in the homeware or retail industry.
• In-depth understanding of the retail cycle and buying process.
• Proficiency in computer software packages, including Excel, Word, and email.

Skills and Attributes

• Excellent Planning and Organizational Skills: Ability to manage multiple tasks and prioritize effectively.
• Strong Negotiation Skills: Uncompromising ability to secure the best deals for the business.
• Analytical Thinking: Good analytical skills to interpret data and make informed decisions.
• Quick Response Model Expertise: Solid understanding of the Quick Response model to ensure agility in procurement.
• Communication Skills: Ability to communicate effectively at all levels of the organization.
• Problem-Solving Skills: Good judgment and the ability to resolve complex issues.

Behaviors and Competencies

• Market and Business Insight: Ability to apply market knowledge to drive organizational objectives.
• Leadership: Capable of forming, developing, and leading teams toward common goals.
• Creativity: Fosters a culture of innovation to drive success.
• Strategic Thinking: Focuses on long-term goals and aligns initiatives with organizational objectives.
• Adaptability: Quickly adapts to new knowledge, skills, and competencies in a rapidly changing environment.
• Resilience: High level of tolerance and ability to handle pressure.
• Accountability: Takes responsibility for actions and ensures others are held accountable.
• Results-Driven: Sets ambitious goals and takes focused action to achieve measurable results.

Why This Role Matters

The Homeware Buyer at Coricraft is more than just a purchasing role; it’s a strategic position that directly impacts the company’s success. By sourcing the right products, building strong supplier relationships, and staying ahead of market trends, the Homeware Buyer ensures that Coricraft remains a leader in the homeware retail industry.

This role offers the opportunity to work in a dynamic environment, travel locally and internationally, and contribute to the growth and profitability of a well-established brand. If you’re a results-driven individual with a passion for retail and a knack for negotiation, this could be the career opportunity you’ve been waiting for.

The Homeware Buyer role at Coricraft is a challenging yet rewarding position that requires a unique blend of skills, experience, and behaviors. From strategic planning and negotiation to relationship management and innovation, this role offers the chance to make a significant impact on the business.

If you’re ready to take on this exciting challenge, ensure your qualifications, skills, and experience align with the requirements outlined above. With the right mindset and approach, you could be the next Homeware Buyer driving Coricraft’s success in South Africa’s competitive retail landscape.

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9. Sales Associate (40hr) – Markham Botshabelo, Bloemfontein, Free State, South Africa

Job Introduction

Markham, a renowned brand under TFG’s diverse portfolio, is currently seeking a Sales Associate to join its vibrant team in Botshabelo, Bloemfontein. This role is an exciting opportunity for someone who is passionate about customer service, sales, and style. As a Sales Associate, you will be the face of the brand, delivering exceptional customer service, managing inventory, and ensuring the floor is always replenished. This position is ideal for dynamic individuals eager to work in a fast-paced environment with endless growth opportunities.

TFG (The Foschini Group) operates across 34 specialty lifestyle and apparel brands and is known for creating remarkable omnichannel experiences for its customers. If you’re ready to make an impact and grow your career, this is the perfect opportunity for you.

Role Responsibility

As a Sales Associate at Markham, your primary responsibilities will include the following:

• Providing Excellent Customer Service:
  • Greet customers warmly and assist them in finding the right products.
  • Build relationships with customers by understanding their needs and preferences.
  • Handle customer queries and complaints professionally and promptly.
• Sales and Transactions:
  • Perform sales transactions efficiently, ensuring accuracy in handling cash and card payments.
  • Promote the benefits of TFG accounts and encourage customers to open one if they don’t already have an account.
  • Assist with lay-by sales and ensure customers are satisfied with the process.
• Inventory Management and Floor Replenishment:
  • Manage the store’s inventory and ensure shelves are fully stocked.
  • Conduct regular checks to maintain neatness and order on the floor.
  • Execute seasonal visual merchandising (VM) changes to align with brand standards.
• Supporting Business Operations:
  • Participate in marketing initiatives and promotions to drive sales.
  • Collaborate with team members to achieve sales targets.
  • Maintain knowledge of the latest trends and products to guide customers effectively.

About Markham and TFG

Markham is a leader in smart and casual wear, offering a wide range of footwear, accessories, and fragrances. Known for its youthful, vibrant store experience, Markham is dedicated to helping customers find their unique style.

TFG (The Foschini Group) is a purpose-driven business, offering a launchpad for growth and innovation. With an internationally diversified portfolio, TFG provides opportunities to work with iconic brands that inspire millions.

The Ideal Candidate

To succeed as a Sales Associate at Markham, you need the following skills and attributes:

Skills:

• Strong interpersonal and communication skills.
• Ability to build lasting customer relationships.
• Sales acumen with a focus on exceeding targets.
• Strong organizational skills and attention to detail.
• Proficiency in handling cash and POS systems.

Attributes:

• Passion for fashion and understanding of current trends.
• High energy and enthusiasm for working in a dynamic retail environment.
• Team-oriented with the ability to collaborate effectively.
• Positive attitude and willingness to learn.
• Self-motivated with a drive to achieve excellence.

Benefits of Working at Markham

TFG and Markham offer a rewarding work environment with numerous benefits:

• Opportunities for professional growth across 34 iconic brands.
• Access to training and development programs to enhance your skills.
• A vibrant and dynamic team culture that promotes innovation and collaboration.
• Competitive remuneration and incentive packages.
• Discounts on TFG’s extensive product range.

Why Choose Markham?

Markham stands out for its commitment to offering on-trend fashion that resonates with its youthful and vibrant customer base. As part of the Markham team, you’ll be working in an environment that celebrates individuality and creativity while fostering a sense of community.

TFG’s purpose-led approach ensures that your role contributes to making a meaningful impact, not just within the organization but across the entire retail industry. If you’re someone who thrives in a fast-paced, customer-focused environment, Markham is the perfect place for you.

How to Apply

To apply for the Sales Associate position, follow these steps:

1. Visit the official TFG careers portal.
2. Search for the “Sales Associate (40hr) – Markham Botshabelo” vacancy in Bloemfontein, Free State.
3. Submit your application by uploading your CV and a cover letter highlighting your suitability for the role.
4. Complete any additional application forms or assessments if required.

Joining Markham as a Sales Associate is more than just a job; it’s an opportunity to become part of a purpose-driven team that values creativity, innovation, and customer-centricity. Whether you’re helping customers find the perfect outfit or managing inventory, every task you undertake will contribute to creating a memorable shopping experience.

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10. Fashion Consultant (120hr) – Markham – Middestad Mall (Bloemfontein)

Job Introduction:

Markham, a leading fashion retail brand, is looking for a dynamic and driven Fashion Consultant to join its team at Middestad Mall, Bloemfontein. This role requires a passionate individual who thrives in a fast-paced retail environment and is dedicated to delivering an exceptional customer experience. If you have a knack for fashion trends, outstanding customer service skills, and enjoy working with people, this opportunity could be perfect for you!

Role Responsibility:

As a Fashion Consultant at Markham, your role will focus on driving sales, offering excellent customer service, and ensuring the store operates efficiently. The key responsibilities include:

• Being a Brand Ambassador:
  Representing the Markham brand by delivering an outstanding customer experience and embodying the company’s values.
• Customer Engagement:
  • Building strong customer relationships by providing personalized recommendations.
  • Exceeding customer expectations by identifying their needs and offering the best possible solutions.
• Driving Sales Performance:
  • Actively monitoring sales performance to achieve and exceed sales targets.
  • Selling a wide range of fashion products while staying informed about the latest trends.
• Stock Management:
  • Assisting with stock replenishment to maintain an organized and presentable store at all times.
  • Ensuring stock is always ready and accessible to meet customer demands.
• Proactive Sales Approach:
  • Exploring opportunities to generate new sales by reaching out to customers and utilizing upselling techniques.

The Ideal Candidate:

We are seeking individuals who possess a combination of passion for fashion, strong interpersonal skills, and a customer-first mindset. To succeed in this role, the ideal candidate should meet the following qualifications and exhibit these skills and behaviors

Qualifications & Experience:

• Education: Minimum Grade 12 (Matric).
• Prior experience in a retail or customer-facing environment is advantageous but not mandatory.

Skills & Attributes:

• Passion for People: A genuine interest in engaging with people and delivering exceptional customer service.
• Target-Driven: Motivated to meet and exceed sales targets.
• Effective Communication: Strong verbal and written communication skills for interacting with customers and team members.
• Multi-Tasking Ability: Capable of managing multiple tasks simultaneously in a dynamic environment.
• Independence: The ability to work with minimal supervision while taking initiative when necessary.
• Attention to Detail: A keen eye for accuracy in stock management and store presentation.

Core Competencies:

• Building Customer Loyalty: Fostering trust and maintaining long-term customer relationships.
• Customer Service Delivery: Consistently ensuring high-quality service to meet customer expectations.
• Navigating Customer Challenges: Addressing customer queries or concerns with professionalism and confidence.
• Negotiation & Selling: Using persuasive techniques to drive sales and maximize profits.

Key Behaviors:

A successful Fashion Consultant at Markham will display the following behavioral traits:

• Adhering to Standards: Ensures quality and compliance in all tasks to maintain Markham’s reputation.
• Continual Improvement: Proactively seeks opportunities to improve processes and enhance store efficiency.
• Decision-Making Skills: Analyzes situations effectively to make timely and informed decisions.
• Driving & Persevering: Displays determination to meet goals despite challenges.
• Meeting Customer Expectations: Consistently goes above and beyond to deliver excellent customer service.
• Planning & Organizing: Demonstrates a structured approach to managing workloads and prioritizing tasks.
• Relating & Networking: Builds meaningful relationships with customers, colleagues, and stakeholders.

Benefits of Joining Markham:

Working at Markham offers an array of perks, including:

• Opportunities for career growth in a leading fashion retail brand.
• A supportive and collaborative team environment.
• Access to training programs to enhance your skills and knowledge in retail.
• Exposure to the latest fashion trends and product lines.

Why Join Markham?

Markham is part of The Foschini Group, a reputable retail group in South Africa. With its commitment to innovation, customer-centricity, and empowering its employees, Markham stands out as a preferred employer in the fashion retail sector. By joining the team, you will become part of a company that values individuality, creativity, and excellence.

Click here to apply

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