TRAC Casual Toll Collectors (Tollgate Cashiers)
Listing Reference: TRAC-TOLL-CASUAL-2025
Listing Status: Open
Position Summary
Company: Trans African Concessions (TRAC)
Industry: Tolling / Road Infrastructure / Public Services
Job Category: Customer Service / Cash Handling
Location: Multiple locations across South Africa
Contract Type: Casual / Part-time
Remuneration: Competitive hourly wage (based on industry standard)
EE position: Yes – Employment Equity position
Closing Date: Not specified
Introduction
Are you looking for a job opportunity that enables you to contribute to road safety and public service? Do you have excellent people skills and enjoy working in a fast-paced environment? Trans African Concessions (TRAC), the trusted operator of the N4 toll route, is currently recruiting Casual Toll Collectors (Tollgate Cashiers) across various locations in South Africa.
This is an exciting opportunity for individuals who are responsible, service-oriented, and committed to maintaining the highest level of customer satisfaction. With flexible shifts and weekend schedules, this role is perfect for candidates seeking casual employment with the potential to gain valuable work experience in a structured and professional environment.
Job Description
The position of a Tollgate Cashier involves interacting with motorists and collecting toll fees at toll booths situated on major highways operated by TRAC. Successful candidates will perform a wide range of responsibilities, all aimed at ensuring smooth toll operations while delivering excellent customer service.
Key Responsibilities include:
- Handling cash transactions with motorists at toll booths
- Issuing receipts and returning accurate change
- Assisting road users with queries and toll-related information
- Conducting end-of-shift cash balancing and reconciling discrepancies
- Participating in cash room and toll plaza administrative tasks
- Ensuring compliance with company procedures and safety protocols
- Maintaining cleanliness and professionalism at the work station
- Reporting any technical or security issues promptly
- Adhering to a shift-based schedule, including weekends and public holidays
Ideal Candidate
The ideal candidate for the Casual Toll Collector position is someone who thrives under pressure, enjoys engaging with the public, and is committed to delivering quality service in a structured and responsible manner.
To qualify for the position, candidates must meet the following minimum requirements:
- Matric/Grade 12 certificate
- Computer literacy, specifically in Microsoft Office (Excel, Word, Outlook)
- Clear criminal and credit record
- Physically and mentally fit for shift work
- Sober habits and a clean disciplinary track record
- Available to work rotational shifts, including nights, weekends, and public holidays
- Reliable transport to and from the tollgate (depending on location)
- Demonstrated integrity and high levels of accuracy when handling cash
Role Responsibility
As a Tollgate Cashier, you will be expected to play a pivotal role in ensuring the efficient operation of toll plazas. Your contributions directly affect the safety, convenience, and experience of thousands of motorists traveling on TRAC-managed highways.
Your daily responsibilities may include:
- Greeting motorists with professionalism and courtesy
- Verifying vehicle classifications and applicable toll fees
- Accepting and recording cash payments accurately
- Processing electronic toll transactions where applicable
- Preparing end-of-shift reports and maintaining documentation
- Cooperating with toll plaza supervisors and co-workers to ensure seamless workflow
- Responding swiftly to unusual incidents or emergencies
- Representing TRAC’s core values of integrity, accountability, and customer service excellence
Skills & Attributes
Success in this role depends heavily on both technical competence and personal qualities. Candidates should possess a combination of soft and hard skills to thrive as Tollgate Cashiers.
Required Skills:
- Basic numeracy and money-handling skills
- Proficient in English (other South African languages are advantageous)
- Ability to operate tolling equipment and point-of-sale systems
- Competent in using computer programs for cash handling and reporting
Key Attributes:
- Friendly and approachable personality
- Attention to detail
- Strong work ethic
- High level of honesty and reliability
- Team player with a cooperative attitude
- Ability to remain calm and collected under pressure
- Fast learner with the ability to adapt to new systems and environments
Company Overview
Trans African Concessions (TRAC) is a leading toll road operator responsible for managing the N4 Toll Route between South Africa and Mozambique. The company is known for its professionalism, focus on road safety, and operational efficiency. TRAC is committed to investing in infrastructure that improves economic connectivity and facilitates trade in the Southern African region.
As an Employment Equity employer, TRAC values diversity and encourages applications from people living with disabilities. The organization is committed to creating an inclusive workplace that reflects South Africa’s diverse workforce.
Benefits of Working as a Tollgate Cashier
- Flexible working hours and shift schedules
- Opportunity to gain practical work experience in customer service and cash handling
- Exposure to a structured work environment with training and support
- Competitive remuneration package based on industry benchmarks
- A supportive and safety-conscious workplace culture
- Possibility for future growth and long-term employment opportunities within TRAC
How to Apply
To apply for the Casual Toll Collector position, qualified candidates must submit the following documents:
- An updated Curriculum Vitae (CV) with contactable references
- A certified copy of your South African Identity Document
- A certified copy of your Matric / Grade 12 certificate
Send your application via email to: hr@tracn4.co.za
Please include the job title in your email subject line for easy reference.
Only shortlisted candidates will be contacted for interviews. Make sure your application includes accurate and updated contact details.
