Usher x15 (Ad-Hoc) – Baxter Theatre Centre Apply by 17 October
Meta Description (for SEO):
Usher x15 (Ad-Hoc) – Baxter Theatre Centre Apply by 17 October Apply for the Usher (Ad-Hoc) vacancies at Baxter Theatre Centre in Rondebosch, Cape Town. Earn R50.91 per hour while gaining customer service and theatre operations experience. Closing date: 17 October 2025.
Introduction
The Baxter Theatre Centre, one of South Africa’s leading performing arts venues located in Rondebosch, Cape Town, is inviting applications for 15 Usher positions in the Front of House Department on an ad-hoc basis, starting 10 November 2025.
This opportunity is ideal for individuals who are passionate about the arts, customer service, and providing world-class hospitality to theatre patrons. Ushers play a vital role in ensuring that all guests enjoy a safe, comfortable, and memorable theatre experience.
Quick Overview / Programme Info
| Detail | Information |
|---|---|
| Position Title | Usher x15 (Ad-Hoc) |
| Department | Front of House |
| Employer | Baxter Theatre Centre, University of Cape Town |
| Location | Rondebosch, Cape Town |
| Start Date | 10 November 2025 |
| Type of Employment | Ad-Hoc / Part-Time |
| Rate of Pay | R50.91 per hour |
| Reference Number | E25936 |
| Closing Date | 17 October 2025 |
| Contact | jerome.fish@uct.ac.za |
| Telephone | 021 685 7880 / 021 680 3967 |
| Website | www.baxter.co.za |
Purpose of the Programme
The purpose of this Usher Programme is to support Front of House operations by providing patrons with professional assistance, ensuring the smooth running of performances, and maintaining safety standards throughout the theatre.
This ad-hoc role provides valuable hands-on experience in customer relations, crowd management, and event coordination, making it an excellent stepping stone for those seeking careers in hospitality, events, or performing arts management.
Key Responsibilities & Outputs
| Responsibilities | Description |
|---|---|
| Customer Service | Provide excellent front-line service to all patrons, ensuring a positive theatre experience. |
| Admission Management | Scan and validate admission tickets accurately and efficiently. |
| Seating Assistance | Guide patrons to their allocated seats and assist with any special seating requirements. |
| Venue Navigation | Help patrons locate facilities such as restrooms, bars, and restaurants. |
| Conflict Resolution | Manage seating disputes and patron complaints professionally. |
| Safety Support | Ensure public safety by guiding patrons during emergencies and following safety protocols. |
| Operational Support | Collaborate with Front of House staff to ensure timely and organized theatre operations. |
Previous Rate of Pay: R50.91 per hour (2024 intake maintained same rate for consistency).
Minimum Requirements / Eligibility
- Grade 12 (Matric) Certificate is essential.
- Fluent in English and at least one other official South African language.
- Excellent interpersonal and communication skills (both verbal and written).
- Friendly and professional attitude toward patrons and colleagues.
- Ability to work well under pressure, independently or in a team.
- Alert and quick-thinking in emergency situations.
- Flexibility to work shifts according to theatre operational hours (including evenings, weekends, and holidays).
Advantageous:
- Previous experience in the hospitality or theatre industry.
Core Competencies & Skills Required
- Strong customer service orientation
- High level of attention to detail
- Problem-solving ability in dynamic environments
- Time management and punctuality
- Ability to remain calm and composed under pressure
- Team collaboration and adaptability
- Understanding of health and safety protocols
Equity, Diversity & Transformation Commitment
The University of Cape Town (UCT), through the Baxter Theatre Centre, is a designated employer and remains fully committed to employment equity, diversity, and redress. Preference will be given to candidates from underrepresented designated groups, in alignment with UCT’s Employment Equity Plan.
For more details, refer to the Employment Equity Policy:
www.uct.ac.za/downloads/uct.ac.za/about/policies/eepolicy.pdf
How to Apply (Step-by-Step Guide)
| Step | Action |
|---|---|
| 1. Download | Obtain the official UCT Application Form at http://forms.uct.ac.za/hr201.doc. |
| 2. Prepare Documents | Combine the following into a single PDF file: – Completed UCT Application Form – Cover Letter – Updated Curriculum Vitae (CV) |
| 3. Email Submission | Send your PDF to Mr. Jerome Fish at jerome.fish@uct.ac.za. |
| 4. Subject Line | Include “Usher (Ad-Hoc) – Reference E25936” in the email subject. |
| 5. Postal Option (if needed) | Mail your application to: Front of House Management Team Baxter Theatre Centre, Main Road, Rondebosch, 7701 |
| 6. Note | Incomplete or incorrectly submitted applications will not be considered. Only shortlisted candidates will be contacted. |
| 7. Assessment | Shortlisted candidates may undergo a competency test before final selection. |
Possible Career Paths After Completion
Completing the Usher role at the Baxter Theatre Centre opens up future opportunities in:
- Event and Theatre Management
- Customer Service and Front Office Roles
- Hospitality and Entertainment Administration
- Stage and Production Assistance
- Venue Operations and Safety Management
This position provides excellent real-world exposure and serves as a gateway into the performing arts and service industry.
Call to Action
If you are passionate about people, the arts, and live entertainment, this is your chance to be part of one of South Africa’s most iconic cultural venues.
Apply today to join the Baxter Theatre Centre’s Front of House Team and contribute to creating unforgettable audience experiences.
Closing Date: 17 October 2025
Start Date: 10 November 2025
Useful Links
- Application Form: http://forms.uct.ac.za/hr201.doc
- Baxter Theatre Centre Website: www.baxter.co.za
- UCT Employment Equity Policy: www.uct.ac.za/downloads/uct.ac.za/about/policies/eepolicy.pdf
Apply Usher x15 (Ad-Hoc) – Baxter Theatre Centre Apply by 17 October
About The Author
