Value Logistics Vacancies
1. Tyre & Mechanical Assistant
Listing Reference:
Listing Status: Open
Position Summary
Company: [Company Name]
Industry: Automotive & Mechanical Services
Job Category: Maintenance & Repair
Location: Gauteng, Midrand
Contract Type: Full-Time
Remuneration: Market-Related
EE Position: No
Closing Date: [Insert Date]
Introduction
Are you passionate about mechanics and tyre maintenance? Do you enjoy hands-on work and problem-solving on the go? If so, this opportunity is perfect for you. We are seeking a dedicated Tyre & Mechanical Assistant to join our team in Midrand, Gauteng. This role is crucial in ensuring vehicle safety, optimal performance, and maintaining operational efficiency by handling mechanical repairs, tyre maintenance, and breakdown assistance.
Job Description
The Tyre & Mechanical Assistant will be responsible for assisting in all workshop-related functions, including mechanical repairs, servicing, and maintenance. The role also includes conducting vehicle tyre surveys and addressing roadside breakdowns. Maintaining a clean and organized workspace, including the workshop, tyre bay, and washbay, is essential to ensuring the seamless operation of daily tasks.
Ideal Candidate
We are looking for an individual with experience in mechanical repairs and tyre maintenance. The ideal candidate should be proactive, detail-oriented, and willing to work under direct supervision while following health and safety guidelines.
Role Responsibility
General Tyre Duties:
- Strip and fit tyres efficiently
- Maintain and check tyre pressures regularly
- Clean workshop and tyre bay tools to ensure a safe work environment
- Attend breakdowns on-site, handling both mechanical and tyre issues
- Conduct tyre surveys and ensure corrective actions are taken
- Ensure smooth tyres are replaced promptly
- Complete tyre change slips accurately
- Properly torque wheel nuts after installation
- Maintain and manage tyre stock effectively
General Workshop Assistance Duties:
- Assist in mechanical repairs, servicing, maintenance, and emergency breakdowns
- Support all workshop-related tasks and functions as needed
- Complete job card service schedules and parts listings
- Assist in controlling and managing spare parts and tyre stock
- Maintain housekeeping standards in the workshop, parts storage, tyre store, and washbay
- Provide assistance in operational functions as required
Washbay Duties:
- Ensure all vehicles are washed and cleaned before they leave the depot
- Adhere to the company’s Standard Operating Procedures regarding dress code and hygiene
- Maintain cleanliness and housekeeping standards daily
- Follow and uphold health and safety protocols in the workplace
Skills & Attributes
- Basic understanding of Health and Safety procedures and ability to apply them under supervision
- Ability to identify hazards and manage them with provided guidance
- Strong attention to detail in handling mechanical and tyre-related tasks
- Physical stamina and capability to perform hands-on work
- Ability to work well in a team and follow instructions effectively
- Good problem-solving skills when handling breakdowns and repairs
Minimum Requirements
- Grade 12 (Matric) qualification
- Prior experience in mechanical and tyre maintenance
- Knowledge of basic vehicle servicing procedures
- Familiarity with tyre pressure maintenance and replacement processes
Why Join Us?
- Career growth opportunities within the automotive sector
- Hands-on experience in a fast-paced, dynamic work environment
- Opportunity to enhance mechanical and tyre maintenance skills
- Stable employment with a reputable company in the industry
- Exposure to on-the-job training and skill development
How to Apply
If you meet the requirements and are excited about the opportunity, submit your application with a detailed CV and supporting documents before the closing date. Ensure your application is complete to avoid disqualification.
For more job opportunities and industry insights, follow our career portal and stay updated on the latest vacancies in the automotive and mechanical services industry.
2. Forklift Technician
Job Type: Full-Time
Job Location: GautengIsando
Purpose of the Job
Perform tasks such as the removal/stripping of vehicle parts, cleaning of spare parts and components, keeping the workstation and tools clean, and assembling spare parts and components.
Key Responsibilities
- Evaluate/check vehicles for general defects before doing any repairs
- Compile technical reports on the scope to repair required
- List spare parts required to repair vehicle
- Strip components of vehicles
- Clean and assess parts for wear and damages
- Assemble stripped-down components with new and used parts
- Identify systems on component failure, discuss with the team leader and workshop foreman, and record findings on the job card
- List all tasks performed on the vehicle on the job card, the spares used, and the time taken to complete each task
- Service and repair vehicle to OE specifications and schedules
- Perform standby/breakdown after-hour duty
- Maintain acceptable productivity and efficiency levels
- Monitor, train, and guide repair shop assistants and semi-skilled artisans
- Report unsafe working conditions/equipment to team leaders/workshop foremen
- Ensure Standard Operating Procedures are adhered to
- Assist in relevant operations/operational functions as required
- Maintain professional conduct
- Ensure the dress code is in accordance with company Standard Operating Procedures
- Maintain housekeeping standards on a daily basis
- Ensure standards of Health and Safety are maintained.
Minimum Requirements
- Grade 12 (Matric)
- Red Seal Qualification
- 2+ years of related experience advantageous
3. Call Centre Supervisor
Listing Reference: [Provide Reference Number] Listing Status: Open
Position Summary
- Company: [Company Name]
- Industry: Call Centre / Customer Service
- Job Category: Call Centre Supervisor
- Location: Elandsfontein, Gauteng
- Contract Type: Full-Time
- Remuneration: Competitive, market-related salary
- EE Position: [Specify if applicable]
- Closing Date: [Insert Deadline]
Introduction
Are you an experienced professional in call centre operations and sales? Do you have excellent leadership skills and a passion for driving team performance? A reputable company in Elandsfontein, Gauteng, is looking for a Call Centre Supervisor to manage and oversee call centre operations, ensuring efficiency and high customer satisfaction. If you have a strong background in telesales and team management, this role presents an excellent opportunity to enhance your career.
Job Description
The Call Centre Supervisor will be responsible for leading a team of call centre agents, ensuring that sales and operational objectives are met. The role includes developing sales strategies, monitoring key performance indicators (KPIs), and enhancing customer service standards. This is a dynamic position requiring strong leadership skills, strategic planning, and a proactive approach to problem-solving.
Ideal Candidate
The ideal candidate will have a minimum of two years of relevant experience in a telesales environment, strong administrative skills, and the ability to work in a high-pressure setting. They must be a proactive leader, capable of motivating a team while implementing operational strategies to improve overall efficiency. A Grade 12 (Matric) qualification is required.
Role Responsibility
- Operational Management
- Supervise daily call centre operations and monitor overall team performance
- Ensure that all customer interactions are handled professionally
- Strategically plan call schedules to optimize order placement and delivery routing
- Collaborate with internal teams to improve workflow and service delivery
- Sales and Performance Management
- Drive sales targets and implement effective telesales strategies
- Monitor and track performance metrics such as conversion rates, response times, and customer satisfaction scores
- Conduct regular training and coaching sessions to enhance agent skills
- Analyse call data and generate reports to identify areas for improvement
- Customer Service and Relationship Building
- Ensure the highest level of customer service and client satisfaction
- Build strong relationships with both internal teams and external clients
- Handle escalated customer complaints and resolve issues efficiently
- Administrative and Reporting Duties
- Maintain accurate records of sales, agent performance, and customer interactions
- Prepare weekly and monthly performance reports for senior management
- Ensure compliance with company policies and industry regulations
Skills & Attributes
- Professionalism and Telephone Etiquette
- Maintain a courteous and professional approach in all communications
- Ensure high-quality customer interactions
- Listening and Comprehension
- Understand customer needs and respond effectively
- Apply active listening techniques to enhance customer engagement
- Conflict Management and Resolution
- Effectively handle conflicts and difficult conversations
- Implement strategies to de-escalate customer complaints
- Time Management and Prioritization
- Ability to manage multiple tasks efficiently
- Prioritize urgent requests and allocate resources accordingly
- Technical and Administrative Skills
- Proficiency in Microsoft Office (Word, Excel, Outlook)
- Ability to navigate call centre software and reporting systems
- Leadership and Team Management
- Ability to motivate, train, and develop a team
- Strong decision-making skills with a proactive approach
- Communication and Interpersonal Skills
- Excellent verbal and written communication skills
- Ability to build and maintain strong relationships
- Ability to Handle High-Pressure Situations
- Work effectively under tight deadlines
- Adapt to changing work environments and challenges
Why Join This Company?
- Competitive salary and performance-based incentives
- Opportunity for career growth and professional development
- A dynamic and supportive work environment
- Exposure to innovative call centre technologies and best practices
- Comprehensive training programs to enhance skills and career prospects
Application Process
Interested candidates who meet the minimum requirements should submit their updated CV along with a cover letter outlining their experience and suitability for the role. Applications should be sent before the closing date to [Insert Contact Details or Application Portal].
Final Thoughts
The Call Centre Supervisor role in Elandsfontein, Gauteng, presents an exciting opportunity for individuals with strong leadership, sales, and customer service skills. If you have a passion for team management and driving business success, this role is for you. Apply today and take the next step in your career!
4. Workshop Manager
Job Type: Full-Time
Job Location: IsandoKempton Park
Purpose of the Job
Maximising service, sales and profitability by obtaining maximum productivity, efficiency and customer satisfaction.
Key Responsibilities
Staff Management
- Manage staff time and attendance, productivity, and efficiency
- Supervise and coach staff to provide a customer-focused environment
- Ensure that staff adhere to the dress code and PPE requirements
- Identify training and staff development needs
- Conduct staff performance management reviews/appraisals as required
- Conduct frequent staff meetings and feedback sessions
Workshop Operations, Capacity Planning and Work in Progress (WIP)
- Conduct daily WIP planning
- Monitor and manage workshop productivity and efficiency
- Interact daily with the Service Advisors and Parts department to ensure parts availability for scheduled services
- Ensure all vehicles are serviced in line with OE service schedules and OE requirements
- Ensure that workshop operations run smoothly and that workshop resources are optimally utilised
Customer Service Levels
- Ensure internal and external customers are kept up to date with their vehicle progress at all times
- Customer complaints to be resolved timeously
Workshop Administration
- Ensure 100% accurate Embrace data input, e.g. hour readings, job start and end dates, correct fault codes, and correct job types
- Ensure all administration SOPs are adhered to
- Ensure accurate costing and closing of job cards
- Ensure that all required documents are attached to the job cards, both manually and electronically
- Ensure that job cards are sent to the Isando filing room via the monthly handover schedule
- Ensure quotations from preferred suppliers for outsourced and outwork jobs are requested, received, and processed on time
- Sign off job cards in line with the requirements
- Ensure that all recovery billing is noted and invoiced to external customers
Reports
- Pull open job card reports daily and investigate, ensuring that only WIP job cards are open
- Report to management on any WIP
- Pull open purchase order reports daily and investigate, ensuring that only WIP orders are open
- Submit all required reports to management at the agreed times
Asset Management
- Manage and maintain all company assets
- Report any losses or damage to company assets to management
- Asset disposal must be requested in line with the SOP and authority schedules
Recoveries and Warranty Claims
- Ensure that correct recoveries and warranty processes are followed
Financials/Budget
- Manage the workshops in a cost-effective manner and in line with workshop budgets
- Report as requested on the profit and loss statement
Quality Standards
- Ensure the workshop has the correct tools and equipment for the job at hand
- Conduct frequent spot checks to ensure the required service standards are met
Apprentice Programme
- Manage the apprentice programme for all workshops nationally
General
- Maintain professional conduct
- Assist in relevant operations/operational functions as required
- Ensure the dress code is in accordance with company Standard Operating Procedures
- Maintain housekeeping standards on a daily basis
- Ensure standards of Health and Safety are maintained
Minimum Requirements
- Grade 12 (Matric)
- 3-5 years of previous Workshop or Field Service Management experience
- Diesel mechanic qualification would be advantageous