1. Auto Electrical Technician – The Dome
Randburg, Gauteng, Permanent
Job Description
Are you a skilled Automotive Technician with a passion for diagnostics, ECU programming, and electrical systems? Join our dynamic team in the automotive industry and take your career to the next level! We are seeking a highly experienced and technically proficient individual to perform advanced diagnostics, repairs, and maintenance on vehicles while leading and training co-workers in a collaborative environment.
WeBuyCars is South Africa’s leading car buying service, dedicated to providing efficient and convenient vehicle transactions for both buyers and sellers. With numerous branches nationwide, WeBuyCars prides itself on its professional standards and commitment to customer satisfaction.
Key Responsibilities
- Perform service, repair, and maintenance on customer vehicles to the highest professional standards.
- Conduct mechanical and electronic diagnostics, including fault finding and troubleshooting.
- Repair and recon starters, alternators, and all electrical components.
- Diagnose and repair wiring, ECUs, and other electrical systems in motor vehicles.
- Program ECUs and code keys for vehicle security systems.
- Maintain a safe, clean, and organized work environment.
- Order and source parts efficiently to ensure timely repairs.
- Train and mentor co-workers to enhance team performance.
- Set high standards and achieve well-defined goals for yourself and the team.
Requirements / Personal Attributes
- Presentable appearance and professional demeanor.
- Excellent timekeeping and ability to work under pressure.
- Strong interpersonal and teamwork skills.
- No criminal record.
- Strong technical background with a focus on automotive electrical systems.
- Proficient in using diagnostics equipment and software.
- Computer literate with a working understanding of electrical DBs and wiring.
- Strong troubleshooting and fault-finding skills.
- In-depth knowledge of ECU programming and key coding.
- Ability to train and guide co-workers effectively.
Qualifications / Experience
- Trade Test Motor Mechanic (Red Seal) certification.
- 5-7 years of experience in diagnostics, fault finding, and vehicle repairs.
- Valid driver’s license.
- Proven experience with ECU programming and electrical component repairs.
Benefits
- Competitive salary package.
- Momentum FundsAtWork Provident Fund.
- Discovery Life Insurance.
- 15 days of annual leave.
About the Company
We are a leading player in the automotive industry, committed to delivering exceptional service and innovative solutions to our customers. Our team is driven by a passion for excellence and a dedication to staying ahead in the ever-evolving automotive landscape.
The Ideal Candidate
The ideal candidate is a detail-oriented, technically skilled professional with a strong background in automotive diagnostics and electrical systems. You thrive in a team environment, excel under pressure, and are committed to maintaining the highest standards of workmanship. Your ability to troubleshoot complex issues, program ECUs, and repair electrical components sets you apart as a leader in the field.
Are you passionate about ensuring operational excellence and maintaining high-quality standards within a fast-paced environment? We Buy Cars is seeking a skilled Operations Quality Assessor to join their dynamic team in the automotive industry. This role is perfect for experienced professionals who thrive in conducting audits, evaluating operational efficiency, and driving continuous improvement.
If you are ready to elevate your career in operations management, this opportunity could be the perfect match for you.
2. Branch Operations Quality Assessor
Pretoria, Gauteng, Permanent
We Buy Cars is a trusted name in the automotive industry, offering efficient solutions for buying and selling vehicles. With a focus on delivering exceptional customer service and operational excellence, the company is committed to continuous improvement and innovation. Joining this team means being part of a forward-thinking organization that values quality, efficiency, and growth.
Job Summary
The Operations Quality Assessor will be responsible for conducting in-depth audits across various operational areas within company branches. This role involves ensuring compliance with company standards, identifying areas for improvement, and providing actionable insights to boost branch performance. By closely monitoring operational procedures and assigning performance scores, you will play a pivotal role in maintaining consistency and excellence across all branches.
Key Duties and Responsibilities
1. Branch Visits
- Conduct regular visits to all We Buy Cars branches to assess operational performance.
- Identify and evaluate branch-specific challenges.
2. Operational Audits
- Audit operational processes to ensure adherence to company standards.
- Assign performance scores to branches based on compliance and quality metrics.
3. Reporting and Feedback
- Write detailed performance reports for each branch, highlighting strengths and areas for improvement.
- Present findings and recommendations to the management team.
4. Process Improvement
- Recommend strategies to enhance operational efficiency.
- Collaborate with branch managers to implement corrective measures.
Qualifications and Skills
Education Requirements
- Mandatory: Matric Certificate (Grade 12).
- Preferred: A BCom degree or other business-related qualifications will be advantageous.
Experience
- Proven experience in operations management or auditing, preferably in the automotive industry or a similar high-pressure environment.
Essential Skills
- Exceptional attention to detail and accuracy in evaluating procedures.
- Strong organizational and time management capabilities.
- Excellent communication and interpersonal skills for effective feedback delivery.
- Proficiency in Microsoft Office Suite and audit management tools.
- A valid driver’s license is essential due to frequent travel requirements.
Work Environment and Requirements
This role involves on-site work at various branch locations. Frequent travel and flexible working hours are part of the job, making adaptability a key requirement. You’ll have the opportunity to interact with multiple teams, gain exposure to diverse operational challenges, and contribute to driving high-quality standards company-wide.
The Ideal Candidate
If you’re someone who thrives in a structured yet dynamic work environment and excels in assessing, analyzing, and enhancing operations, this role is for you. The ideal candidate will possess:
- A proactive approach to problem-solving.
- The ability to work independently while managing multiple tasks effectively.
- In-depth knowledge of operational processes, particularly within the automotive sector or similar industries.
- A results-driven attitude with a focus on improving efficiency and maintaining compliance.
Why Join We Buy Cars?
We Buy Cars is not just a leader in the automotive industry – it’s a workplace that fosters growth, innovation, and excellence. As an Operations Quality Assessor, you will:
- Work with a team of professionals dedicated to operational success.
- Have access to opportunities for professional development and career advancement.
- Be part of a company that values your expertise and rewards your contributions.
How to Apply
Are you ready to take the next step in your career? Here’s how you can join the team:
- Prepare your updated resume, highlighting your relevant experience and skills.
- Submit your application through the We Buy Cars careers portal or the designated job application platform.
- Be sure to include a cover letter explaining why you are the perfect fit for the Operations Quality Assessor role.
The Operations Quality Assessor role at We Buy Cars is an excellent opportunity to showcase your expertise in operations and auditing while contributing to the success of a leading company in the automotive industry. If you have the skills, experience, and drive to excel in this role, don’t miss out on this exciting opportunity.
3. Client Refund Administrator
WeBuyCars, Centurion, Gauteng
Job Introduction
Are you detail-oriented, professional, and ready to contribute to a fast-paced working environment? WeBuyCars, a leading name in the automotive industry, is seeking a Client Refund Administrator to join our team. This role is integral to ensuring smooth and accurate processing of client refunds while adhering to company policies. If you possess strong organizational skills, excel in communication, and value teamwork, this opportunity is perfect for you.
About WeBuyCars
WeBuyCars is a trusted brand in the automotive space, renowned for offering exceptional customer service and streamlined vehicle buying solutions. Our mission is to simplify the car selling and buying process while maintaining our core values of integrity, efficiency, and professionalism. As part of our team, you’ll play a critical role in delivering the quality service we’re known for.
Role Responsibility
The Client Refund Administrator will be responsible for:
- Administering Client Refund Communications
- Managing all communications related to client refunds, including emails and follow-ups.
- Preparation and Review of Refund Requests
- Preparing refund requests and verifying the accuracy of submitted documentation to ensure compliance with company policy.
- Documentation and Record Keeping
- Maintaining detailed records of client refunds in Excel, ensuring all documentation is filed appropriately.
- Payment Processing
- Assisting with mailbox administration, filing, and loading payments on the bank system.
- Performing the first approval of payment processes to ensure accuracy and alignment with procedures.
- Reporting and Analysis
- Conducting analysis on refund processes and providing feedback and statistics to management for continuous improvement.
Daily Duties
- Inspecting refund documentation to ensure all requests meet company requirements.
- Monitoring and addressing discrepancies in payment requisitions.
- Creating detailed and structured refund reports for management review.
- Collaborating with the team to streamline processes and maintain a high standard of efficiency.
The Ideal Candidate
Skills and Attributes
We’re looking for a candidate who embodies professionalism and has the following qualities:
- A positive attitude and the ability to thrive in a fast-paced environment.
- Strong teamwork capabilities, motivating and encouraging colleagues to maintain high morale.
- Exceptional attention to detail for ensuring accuracy in all refund-related tasks.
- Ability to organize workflows efficiently and multitask effectively.
- Excellent communication skills to liaise with clients and team members.
- Computer literacy, particularly in Excel, to manage daily records and reporting.
- A strong alignment with the company’s core values of integrity, responsibility, and customer focus.
Qualifications and Experience
To be considered for the position, you must meet the following requirements:
- Matric Certificate (compulsory).
- 2-3 years of experience in a similar role, preferably in an organization’s creditors department.
- Excel proficiency, with the ability to create and manage detailed spreadsheets.
- Own vehicle and a valid driver’s license for occasional travel, if required.
- Bilingual abilities to communicate effectively with a diverse range of clients and team members.
Perks and Benefits
Working at WeBuyCars comes with several benefits that make this an attractive opportunity:
- Momentum FundsAtWork Provident Fund to secure your future.
- Discovery Life Insurance coverage for peace of mind.
- 15 days annual leave, ensuring a healthy work-life balance.
- A competitive market-related salary for a similar role in the industry.
Why Join WeBuyCars?
At WeBuyCars, we believe in fostering a work environment that values collaboration, efficiency, and innovation. By joining our team, you’ll have the opportunity to work with a company that is committed to excellence and employee growth.
If you’re ready to bring your skills and professionalism to WeBuyCars, we’d love to hear from you! Submit your CV along with a cover letter detailing your experience and why you’re the ideal candidate for this role.
4. Customer Care Service Advisor
WeBuyCars, Pretoria, Gauteng
Job Introduction
Are you passionate about customer service and looking for an opportunity to work in the motor industry? WeBuyCars is thrilled to offer an exciting opportunity for a young and energetic individual to join our Contact Centre team at our Silver Lakes branch. If you enjoy building customer relationships, solving problems, and working in a fast-paced environment, this role is perfect for you!
About WeBuyCars
WeBuyCars is a leading brand in the motor industry, renowned for offering customers a seamless car selling and buying experience. Our company prides itself on providing exceptional customer service, supported by a team of dedicated professionals. Join us and become part of a dynamic organization where your skills will make a meaningful impact.
Role Responsibility
As a Contact Centre Representative, your responsibilities will include:
- Customer Relationship Building
- Build and maintain positive relationships with customers, ensuring satisfaction with our products and services.
- Product and Service Information
- Provide customers with accurate and detailed information about our offerings, addressing their questions and concerns.
- Problem-Solving Tasks
- Analyze and resolve customer issues efficiently and professionally during your shift.
- Customer Query Management
- Handle customer-related queries, taking full responsibility for ensuring these are resolved to the highest standard.
Daily Duties
- Respond to customer inquiries via phone or email.
- Manage customer relationships to ensure loyalty and satisfaction.
- Collaborate with team members to improve customer service processes.
- Identify recurring issues and propose solutions for better service delivery.
Key Competencies and Skills
To excel in this role, the following skills and competencies are essential:
- Strong Verbal and Written Communication Skills
- Communicate clearly and effectively with customers and team members.
- Mechanical Background in Vehicles
- A technical or mechanical understanding of vehicles will provide a distinct advantage when assisting customers.
- Listening Skills
- Pay attention to customer concerns to identify and resolve issues effectively.
- Problem-Solving Ability
- Analyze situations, identify solutions, and resolve customer issues with confidence.
- Customer Service Orientation
- Demonstrate a proactive approach to meeting customer needs and exceeding expectations.
- Teamwork
- Collaborate effectively with colleagues to ensure smooth operations and excellent service.
- Stress Tolerance
- Handle high-pressure situations calmly while maintaining a positive attitude.
Further Requirements
To be considered for this role, candidates must meet the following criteria:
- Grade 12 Qualification (compulsory).
- Minimum of 2 Years’ Experience in a customer care environment.
- Technical/Mechanical Background (advantageous).
- Previous Motor Industry Experience (highly preferred).
What We Offer
WeBuyCars is committed to providing employees with an excellent work environment and attractive benefits. This role includes:
- 15 Days Annual Leave to ensure a healthy work-life balance.
- Momentum FundsAtWork Provident Fund for long-term financial security.
- A market-related salary that reflects your experience and contributions.
Why Join WeBuyCars?
WeBuyCars is a dynamic and growing company, providing employees with ample opportunities for professional growth and career development. By joining our team, you’ll work in a collaborative environment where your contributions are valued, and your career aspirations are supported. If you’re ready to take on an exciting role in a vibrant and customer-focused organization, don’t wait—apply now! Submit your updated CV along with a cover letter detailing your experience and how you meet the requirements for this position.
5. Dealer Sales Executive – East London (2 posts)
East London, Eastern Cape, Permanent
Job Introduction:
We are excited to announce a fantastic opportunity for an experienced Car Sales Executive to join our dynamic team at our branch in East London. As a Car Sales Executive, you will play a vital role in promoting and selling pre-owned vehicles, driving business growth, and delivering exceptional customer service. This is a rewarding opportunity for individuals who are passionate about cars and possess excellent sales skills.
About the Company:
Our company is a trusted name in the automotive industry, specializing in the sales of high-quality pre-owned vehicles. We pride ourselves on offering a comprehensive range of vehicles that cater to various customer needs. Our focus on delivering excellent customer experiences and our commitment to innovation has helped us maintain a solid reputation in the market. Our dealership is based in East London, and we’re looking to expand our team to meet growing customer demand.
As a company, we believe in creating an environment that fosters both professional growth and a high standard of customer service. We value integrity, transparency, and a customer-first approach to ensure satisfaction at every step of the sales process.
Role Responsibility:
As a Car Sales Executive, you will be responsible for various duties to ensure smooth operations and the achievement of sales targets. Your key responsibilities will include:
- Engaging with Prospective Customers: You will actively connect with potential buyers, answer their questions, and understand their vehicle needs. Building a rapport with customers is essential to gain their trust and encourage them to make a purchase.
- Inventory Knowledge and Sales: Developing a deep understanding of our inventory is crucial. You’ll need to stay well-informed about the available stock and assist customers in selecting vehicles that match their needs. Providing insightful information about the features and specifications of each car will help the customer make an informed decision.
- Test Drives: You’ll accompany customers on test drives to showcase the vehicle’s features, performance, and comfort. Demonstrating the benefits of each car and answering questions will help close the sale.
- Managing Pricing and Add-ons: You will need to have a strong understanding of pricing structures and be able to offer the best options, including potential add-ons, while ensuring that the customer is getting the best value.
- Collaboration with F&I: Working closely with the Financial & Insurance (F&I) team, you will ensure that the customer’s needs are met by facilitating smooth financial arrangements while ensuring profitability for the dealership.
- Sales Target Achievement: Meeting sales targets is a critical part of the role. You will be expected to work efficiently and actively pursue opportunities to close sales, contributing to the success of the dealership.
The Ideal Candidate:
We are looking for a candidate who is passionate about vehicles, has a proven track record in sales, and possesses a strong drive for customer satisfaction. The ideal candidate will also demonstrate the following characteristics:
Skills and Attributes:
- Sales Experience: Previous car sales experience is essential. A solid understanding of sales techniques and customer relationship management will help ensure success in this role.
- Excellent Communication Skills: You must be able to effectively communicate with customers, actively listen to their needs, and articulate the benefits of the vehicles on offer. Excellent customer service skills are key to establishing lasting relationships.
- Target-Driven: A proven track record of achieving sales targets and the ability to work under pressure is essential. You should be highly motivated and focused on reaching monthly and annual sales goals.
- Negotiation Skills: Strong negotiation skills will be needed to finalize deals in a way that satisfies both the customer and the dealership, ensuring that the best possible terms are agreed upon.
- Resilience and Ambition: The ideal candidate will be resilient, with the ability to handle objections and setbacks, while staying motivated to achieve their goals. You should be ambitious and eager to succeed.
- Knowledge of Vehicles: A solid understanding of pre-owned vehicles, including the various features, makes, and models, will be highly advantageous.
- Problem-Solving: The ability to provide quick solutions to any challenges that arise, both with customers and in day-to-day operations, is important.
Further Requirements:
- Minimum Grade 12: You must have completed Grade 12 to be eligible for this position.
- Previous Car Sales Experience: Proven experience in car sales will be a distinct advantage, as it shows a familiarity with the process and the ability to work independently in a fast-paced environment.
- Proven Track Record: We require a candidate with a proven track record of meeting sales targets, supported by contactable references that speak to your achievements.
- Customer Service Experience: Experience in a customer service role will also be considered an asset, as it demonstrates your ability to interact with clients and manage expectations effectively.
- Own Reliable Transport and Valid Driver’s License: Since this role involves test drives and working with clients across various locations, having reliable transport and a valid driver’s license is essential.
Benefits:
We offer a competitive compensation package that includes:
- PSG Provident Fund: A comprehensive retirement plan to ensure your future is secure.
- Annual Leave: Enjoy 15 days of annual leave to recharge and maintain a healthy work-life balance.
- Sales Incentives: In addition to a basic salary, performance-related bonuses and sales incentives will be available for high-performing individuals.
Why Join Us?
This is an excellent opportunity to join a forward-thinking company that values customer relationships, teamwork, and professional growth. As a Car Sales Executive, you will play a pivotal role in the success of our dealership, with the chance to develop your sales skills and build a rewarding career in the automotive industry. Our collaborative work environment and supportive team make this an ideal place for those who are passionate about both sales and cars. If you are a motivated, energetic individual who thrives in a sales environment and has a passion for delivering outstanding customer service, we would love to hear from you. Apply today to join our team and take the next step in your career!
Apply here:
Dealer Sales Executive – East London
Dealer Sales Executive – Vereeniging
6. Dekra Technician – Vereeniging
Vereeniging, Gauteng, Permanent
Job Introduction:
Are you an experienced professional in the automotive industry with a strong background in diagnostics, fault finding, and electrical systems? Our client is seeking a dedicated and skilled individual to join their team in a dynamic role that involves performing service, repair, and maintenance on customer vehicles. This position requires someone with a comprehensive understanding of mechanical and electronic systems, along with the ability to work under pressure and troubleshoot effectively.
This opportunity offers a competitive salary, excellent benefits, and the chance to work within a growing and reputable company in the automotive sector. If you have a passion for vehicles, technical systems, and working in a fast-paced environment, this could be the perfect role for you.
About Company:
Our client is a well-established company in the automotive industry, providing exceptional service and maintenance to a broad customer base. They pride themselves on offering high-quality workmanship, advanced diagnostics, and cutting-edge technology in vehicle repair. With a strong focus on customer satisfaction, they maintain a reputation for reliability, efficiency, and innovation.
As a company, they foster a collaborative and supportive work environment where employees are encouraged to grow and develop their skills. They value technical expertise and professionalism, ensuring that their team members are well-equipped to handle all types of challenges in the automotive service and repair industry.
Role Responsibility:
As a key member of the team, your responsibilities will include:
- Perform Service, Repair, and Maintenance: Provide service, repair, and maintenance on customer vehicles, ensuring each task is performed according to professional standards.
- Mechanical and Electronic Diagnostics: Utilize advanced diagnostics equipment to identify and resolve issues with vehicles’ mechanical and electronic systems.
- Fault Finding and Troubleshooting: Demonstrate strong troubleshooting and fault-finding abilities, specifically with ECUs, starters, alternators, and electrical components.
- Repair Electrical Components: Repair and maintain electrical systems in vehicles, including wiring, ECU units, and electrical components.
- Workplace Cleanliness and Safety: Maintain a clean and safe working environment, following all relevant safety protocols and guidelines.
- Order and Source Parts: Efficiently order and source required parts, ensuring all repairs are completed to the highest standard and on time.
- ECU Coding and Programming: Perform ECU key coding and programming to ensure all vehicle systems function optimally.
- Teamwork and Training: Work in a collaborative team environment, sharing expertise and training co-workers as needed.
The Ideal Candidate:
The ideal candidate will possess the following qualities and experience:
- Strong Technical Background: A deep understanding of automotive electrical systems, including starters, alternators, wiring, and ECU units.
- Experience in Diagnostics: At least 5-7 years of experience in diagnostics and fault finding, with proficiency in using diagnostic tools and equipment.
- Attention to Detail: Ability to diagnose issues accurately and quickly, ensuring that all repairs meet the highest standards.
- Communication Skills: Strong interpersonal and communication skills to interact effectively with customers, suppliers, and team members.
- Team Player: Ability to work well in a team environment, collaborating and sharing knowledge with colleagues to ensure the best outcomes.
- Organizational Skills: Strong timekeeping skills and the ability to manage multiple tasks efficiently and effectively.
- Problem-Solving Abilities: Demonstrated ability to think critically and solve complex problems under pressure.
Skills and Attributes:
- Presentable Appearance: Always maintaining a professional and presentable appearance.
- Sober Habits: A commitment to working with sober habits, ensuring safety and professionalism at all times.
- Strong Troubleshooting and Fault-Finding Skills: Expertise in diagnosing and fixing faults in vehicle electrical systems, including ECU and wiring issues.
- Programming and Key Coding: Extensive knowledge of programming ECUs and key coding for vehicles, ensuring they run smoothly and efficiently.
- Ability to Work Under Pressure: The ability to remain calm and composed in high-pressure situations, ensuring that deadlines are met, and customer satisfaction is maintained.
- Driver’s License: A valid driver’s license is required for this role, as it may involve moving vehicles or running errands.
- Team-Oriented: Ability to collaborate effectively with team members, creating a positive and supportive work environment.
Qualifications / Experience:
- Matric or Equivalent: A completed Matric certificate or equivalent qualification is essential.
- Experience in Diagnostics and Fault Finding: 5-7 years of hands-on experience in diagnostics, fault finding, and repair, particularly within the automotive industry.
- Valid Driver’s License: Must possess a valid driver’s license, as the role may require the operation of vehicles.
Package Includes:
The role comes with a competitive and market-related salary, as well as a comprehensive benefits package, including:
- Market-Related Salary: Competitive compensation based on experience and expertise.
- Momentum Provident Fund: The company offers a provident fund to help you plan for your future.
- Discovery Life Insurance: Access to a Discovery Life Insurance policy for added peace of mind.
- Annual Leave: 15 days of annual leave to ensure you maintain a healthy work-life balance.
How to Apply:
If you meet the above requirements and are ready to take on an exciting role in the automotive industry, we would love to hear from you! Please send your CV and a cover letter outlining your experience and qualifications. Ensure to highlight your technical expertise, diagnostic skills, and experience with ECU programming. Join a forward-thinking company that values innovation, teamwork, and professional growth. Apply today and take the next step in your automotive career!
7. Diagnostic Technician – The Dome
Job Introduction:
We are excited to announce an opportunity for an experienced and skilled Diagnostic Technician to join our team at the Dome Branch. If you have a strong technical background, a passion for vehicle diagnostics, and thrive in a team-oriented environment, this role could be the perfect fit for you. As a Diagnostic Technician, you will play a crucial role in ensuring that customers’ vehicles are repaired and maintained to the highest standards.
This is an excellent opportunity to work with cutting-edge diagnostic equipment and be part of a reputable company that values expertise, quality service, and professional development. The role offers a competitive salary, a supportive work environment, and attractive benefits.
About the Company:
Our company is a well-established player in the automotive industry, known for providing high-quality vehicle diagnostics, repair, and maintenance services. With a commitment to customer satisfaction and a passion for innovation, we offer a professional environment where employees are encouraged to grow and develop their skills. We pride ourselves on using advanced tools and technology to stay ahead in the automotive repair industry.
Role Responsibility:
As a Diagnostic Technician, your main responsibilities will include:
- Performing Service, Repair, and Maintenance: Carry out comprehensive service, repair, and maintenance tasks on customers’ vehicles, ensuring that all work is done to professional standards.
- Mechanical and Electronic Diagnostics: Use advanced diagnostic tools to identify issues with both mechanical and electronic components of vehicles.
- Fault Finding and Troubleshooting: Demonstrate exceptional troubleshooting and fault-finding skills, with a focus on electrical systems, wiring, and ECU diagnostics.
- Overhaul and Repair Engines: Perform engine overhauls and repairs for all types of vehicles, ensuring high-quality workmanship in each job.
- Maintain a Safe and Clean Work Environment: Ensure the work area is clean, organized, and safe for both yourself and your colleagues.
- Order and Source Parts: Manage parts ordering and sourcing, ensuring that repairs are completed efficiently and on time.
- Work in a Team Environment: Collaborate effectively with team members, sharing knowledge and helping to train co-workers when necessary.
The Ideal Candidate:
To succeed in this role, the ideal candidate will possess the following attributes and skills:
- Technical Expertise: A deep understanding of vehicle diagnostics, fault-finding, and mechanical and electronic repairs.
- Problem-Solving Abilities: Strong troubleshooting skills with the ability to think critically and solve problems effectively under pressure.
- Team-Oriented: The ability to work well within a team, contributing to a positive and productive work environment.
- Excellent Communication Skills: Strong interpersonal skills to communicate effectively with customers and team members.
- Time Management: Excellent timekeeping skills with the ability to manage workload efficiently and meet deadlines.
- Ability to Train Others: Willingness and capability to train junior staff and share your technical knowledge with co-workers.
- High Standards: Ability to set high personal and team goals and consistently meet professional standards.
- Attention to Detail: Strong attention to detail and a commitment to delivering quality work on every job.
Skills and Attributes:
- Presentable Appearance: A professional, presentable appearance, contributing to the company’s image and customer trust.
- Sober Habits: A commitment to maintaining sober habits in the workplace, ensuring safety and professionalism.
- Strong Technical Background: A solid understanding of automotive systems, including electrical DBs, wiring, and diagnostics.
- Diagnostic Equipment Expertise: Experience using diagnostics equipment, including ECU programming and fault-finding tools.
- Computer Literate: Competence in using computers and diagnostic software to perform your tasks effectively.
- Ability to Work Under Pressure: Capability to work in a fast-paced environment and handle multiple tasks simultaneously.
Qualifications / Experience:
- Trade Test Motor Mechanic (Red Seal): A recognized trade qualification as a motor mechanic is required.
- 5-7 Years of Experience: A minimum of 5-7 years of hands-on experience in diagnostics, fault finding, and vehicle repairs.
- Valid Driver’s License: A valid driver’s license is required for the role, as you may need to operate or move vehicles.
Benefits:
As part of the company, you will receive a competitive salary and an attractive benefits package, including:
- Competitive Salary: A market-related salary based on your experience and expertise.
- Momentum FundsAtWork Provident Fund: Access to a provident fund to help secure your financial future.
- Annual Leave: 15 days of annual leave, allowing you to maintain a healthy work-life balance.
How to Apply:
If you meet the qualifications and possess the skills necessary for the role, we encourage you to apply. Please submit your updated CV, along with a cover letter detailing your experience, qualifications, and why you would be an excellent fit for the Diagnostic Technician role at our Dome Branch.
Join our team and play a key role in delivering top-quality service and maintenance for our customers. With a competitive salary, comprehensive benefits, and the opportunity to advance your career, this position is the ideal next step for your professional development.
8. F&I Assistant – Durban West (6 posts)
Job Introduction:
Are you ready to embark on a rewarding career in the financial services industry? We are seeking a dedicated and motivated F&I Assistant to join our dynamic F&I Department. In this role, you will work closely with the team to support the administrative and operational aspects of handling financial transactions for clients purchasing vehicles. Your contribution will be vital to ensuring smooth and efficient financial processes, while providing exceptional service to our clients.
If you have a strong administrative background, an eye for detail, and the ability to thrive in a fast-paced dealership environment, this is the perfect opportunity for you.
About the Company
We are a well-established and reputable automotive dealership that prides itself on providing exceptional service and innovative solutions to our clients. As a leader in the industry, we strive to create a seamless experience for individuals seeking to purchase vehicles and manage their financial needs. Our commitment to excellence has allowed us to build a trusted relationship with our customers, making us a top choice in the automotive industry.
Our company’s core values include integrity, professionalism, and a dedication to customer satisfaction. We value our employees and offer them the opportunity to grow professionally in a supportive and rewarding environment.
Role Responsibility:
As an F&I Assistant, you will play a crucial role in supporting the F&I Department’s financial operations. The key responsibilities include:
- Assist F&I Consultants with Various Administrative Duties: You will work alongside F&I consultants to handle a variety of administrative tasks, ensuring the department operates efficiently.
- Assist in Loading Finance Applications: You will assist with entering and managing finance applications for customers, ensuring all data is accurately entered and processed.
- General Administrative Tasks: Perform additional administrative duties as needed to support the F&I department, ensuring smooth daily operations.
- Impeccable Client Service: You will be the first point of contact for customers requiring financial services, providing exceptional service with professionalism and a friendly attitude.
- Explain Costs and Terms of Finance Transactions: Assist clients in understanding the costs, terms, and contractual obligations associated with their finance transactions.
- Provide Product and Service Information: Clearly explain all the products and services on offer to customers, ensuring they have the necessary information to make informed decisions.
- Compile and Submit Files: You will compile customer files, ensuring all required documentation is submitted to financial institutions for processing.
- Follow Up on Transactions: Ensure that all financial transactions are followed up on and paid out promptly, maintaining effective communication with all parties involved.
By providing seamless support to the F&I consultants, you will help create a streamlined experience for customers while contributing to the financial success of the dealership.
The Ideal Candidate:
To succeed in this role, we are looking for an individual who has a passion for customer service, strong organizational skills, and the ability to work efficiently in a fast-paced environment. The ideal candidate will possess the following qualifications and attributes:
- Grade 12: A minimum of a Grade 12 qualification is required to ensure you have a solid foundation of education.
- NCA Certificate: This certificate is essential for understanding the legal and financial aspects of the dealership’s operations, as well as ensuring compliance with industry standards.
- Preferably a BCom Degree or Diploma: A background in finance or business is highly desirable, although not mandatory. A relevant qualification will give you an edge in understanding the complexities of finance and financial transactions.
- Excellent Administrative Skills: You must be detail-oriented, organized, and able to handle multiple tasks at once without compromising on accuracy or quality.
- Strong Communication Skills: Excellent written and verbal communication skills are necessary for dealing with customers, F&I consultants, and financial institutions.
- Ability to Work in a Fast-Paced Dealership Environment: The ideal candidate will be comfortable handling a variety of tasks in a dealership environment, where deadlines and customer demands are ever-present.
- Valid Driver’s License with Own Reliable Transport: As the role requires occasional travel, a valid driver’s license and reliable transport are necessary.
- Willingness to Work Weekends and Public Holidays: Flexibility is key, as you will be required to work every second weekend and some public holidays to meet customer needs.
Skills and Attributes:
- Customer Service Excellence: A commitment to delivering exceptional customer service is a must. You should be able to interact with customers in a friendly and professional manner, providing them with the best possible experience.
- Attention to Detail: Accuracy is vital in the financial services industry. You should be able to focus on the small details to ensure everything is in order, from financial documents to customer communications.
- Time Management: In this fast-paced environment, you must be able to prioritize tasks effectively and meet deadlines without sacrificing the quality of your work.
- Problem Solving: You should have the ability to identify and resolve any issues that may arise during the financial transaction process, ensuring that both the dealership and the client are satisfied with the outcome.
- Teamwork and Collaboration: While the role involves independent work, you will also need to collaborate with other team members, particularly the F&I consultants, to ensure smooth operations.
Package Includes:
In addition to a dynamic and rewarding work environment, the position comes with a competitive compensation package that includes:
- Basic Salary + Commission Component: In addition to a base salary, you will have the opportunity to earn commissions based on performance, allowing you to increase your earnings.
- PSG Provident Fund: We offer a provident fund to help you secure your future and retirement plans.
- Discovery Life Insurance: You will have access to life insurance, providing you and your family with peace of mind.
- 15 Days Annual Leave: Enjoy paid time off to rest and recharge.
- Cell Phone Allowance: We understand the importance of staying connected, so we provide a cell phone allowance to help with communication costs.
The F&I Assistant role is an excellent opportunity for individuals looking to develop their careers in the automotive finance sector. With a strong emphasis on administrative duties, client service, and supporting the F&I department, this position offers the chance to gain valuable experience in a fast-paced and rewarding environment.
If you are passionate about customer service, have a keen eye for detail, and are eager to work in a dynamic environment, this could be the perfect opportunity for you.
Apply here:
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