Capitec Bank Service Consultants | Apply with Grade 12

Capitec Bank Service Consultants | Apply with Grade 12

Apply Capitec Bank Service Consultants | Apply with Grade 12

Capitec Bank Service Consultants | Apply with Grade 12 Are you driven by a passion for exceptional client service and eager to make a significant impact in the banking industry? Capitec Bank, a premier financial institution in South Africa, is inviting motivated candidates to apply for the role of Service Consultant. This is a remarkable opportunity for individuals committed to enhancing client lives through outstanding service delivery and innovative banking solutions.


  • Parys, Free State
  • Northam, Limpopo
  • Rustenburg, North West

Closing Date: Not specified

Purpose Statement

At Capitec Bank, the primary purpose of the Service Consultant role is to improve the lives of our clients. This is achieved by providing excellent client service, fulfilling, and exceeding their needs. Using the Global One product offering, Service Consultants support our clients in banking better and living better. This position is crucial for maintaining our reputation as a customer-centric bank that prioritizes the well-being and satisfaction of our clients.

Experience and Qualifications

Minimum Experience:

  • 3 to 6 months of client service experience within a retail, financial, or banking environment.
  • Alternatively, candidates with a relevant tertiary qualification can be considered even without prior experience.

Ideal Experience:

  • More than 1 year of client service experience in a retail, financial, or banking environment.
  • A demonstrated track record of engaging in sales and client-facing roles.

Minimum Qualifications:

  • Grade 12 National Certificate/Vocational.

Ideal or Preferred Qualifications:

  • A relevant tertiary qualification in Commerce or a similar field.
  • Certification in Finance or Banking.

Knowledge and Skills

Minimum Knowledge:

  • Basic calculations.
  • Retail/consumer service environment.

Ideal Knowledge:

  • Comprehensive understanding of Capitec Bank Products.
  • Internal business processes and procedures.
  • Organizational policies, including the Branch Credit Granting Policy principles (BCGP).


  • Effective communication skills.
  • Strong interpersonal and relationship management abilities.
  • Proficiency in computer applications such as MS Word, MS Excel, and MS Outlook.

Conditions of Employment

  • Candidates must have a clear criminal and credit record.
  • Fingerprints must be detectable/recognizable on Capitec Bank’s internal electronic banking system.

How to Apply?

Capitec Bank has streamlined the application process to make it easy and convenient for interested candidates. The positions are available in various locations, and candidates can choose their preferred location to apply.

  1. Parys, Free State:
  1. Northam, Limpopo:
  1. Rustenburg, North West:
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