Clicks Vacancies: X53 Shop Assistants 2024
Clicks Vacancies: X53 Shop Assistants 2024 Clicks is currently offering 53 vacancies for the position of Shop Assistant. We are looking for enthusiastic and service-oriented individuals to join our team. As a Shop Assistant, you will play a crucial role in delivering exceptional customer service, managing point of sale operations, and ensuring an excellent in-store experience for our customers.
Closing Date: 10 March 2024
Location: Various Stores, South Africa
Introduction:
Clicks Vacancies: X53 Shop Assistants 2024
Job Description:
- Efficient POS Operations:
- Perform all point of sale (POS) operations with efficiency and accuracy.
- Ensure transactions are processed quickly and correctly, minimizing wait times for customers.
- Accuracy in Transactions:
- Accurately scan merchandise and handle payments for purchased goods.
- Manage clubcard rewards and promotions, ensuring customers receive the correct benefits.
- Cash Handling:
- Ensure the secure handling of cash at all times.
- Follow company policies and procedures to prevent loss or theft.
- Promote Clicks Clubcard:
- Actively promote the Clicks Clubcard to customers, explaining its benefits and encouraging enrollment.
- Aim to achieve and exceed clubcard participation targets.
- Promotions Awareness:
- Keep customers informed about current promotions and special offers.
- Use promotional information to positively influence sales and enhance the customer shopping experience.
- Customer Service Excellence:
- Serve as a brand ambassador for Clicks, providing friendly, professional, and visible customer service.
- Address customer inquiries and resolve issues promptly and efficiently.
- Merchandising and Housekeeping:
- Execute and maintain all merchandising tasks according to store and visual merchandise standards.
- Ensure the store is clean, organized, and visually appealing at all times.
- Company Vision Support:
- Support Clicks’ vision to be the customer’s first choice for health and beauty products.
- Embody and promote the company’s values in all interactions and activities.
- Product Knowledge:
- Stay updated on product ranges, promotions, and events.
- Provide accurate and relevant information to customers to enhance their shopping experience.
Knowledge:
- Basic Mathematical Calculations:
- Ability to perform basic arithmetic to manage transactions and handle cash.
- Retail/FMCG Background:
- Understanding of retail or fast-moving consumer goods (FMCG) environments.
- Knowledge of merchandising and promotions principles.
- Stock Management Procedures:
- Familiarity with stock management processes to ensure optimal inventory levels.
- Customer Service Excellence:
- Understanding the principles of providing exceptional customer service.
Skills:
- Planning and Organizing:
- Ability to plan and organize tasks to ensure efficient store operations.
- Problem-Solving:
- Strong problem-solving skills to address and resolve customer issues effectively.
- Customer Orientation:
- A strong focus on meeting customer needs and exceeding their expectations.
- Communication:
- Good communication skills to interact effectively with customers and team members.
- Computer Literacy:
- Basic computer skills for managing POS systems and other store technologies.
- Numeracy Skills:
- Proficiency in basic math to handle transactions accurately.
Competencies:
- Essential:
- Relating and Networking: Ability to build and maintain positive relationships with customers and colleagues.
- Following Instructions and Procedures: Adherence to company policies and procedures to ensure consistency and safety.
- Delivering Results and Meeting Customer Expectations: Commitment to achieving high performance and customer satisfaction.
- Desirable:
- Working with People: Ability to collaborate effectively with team members.
- Persuading and Influencing: Skills in persuading customers to participate in promotions and clubcard programs.
- Planning and Organizing: Effective organizational skills to manage store operations efficiently.
- Coping with Pressures and Setbacks: Resilience and ability to maintain performance under pressure.
Additional Opportunities:
For more opportunities, see also: Agricultural Research Council (ARC): X38 Internships Opportunity 2024.
SEE ALSO: Apply for Clicks: Shop Assistants 2024