NFSAS Latest Vacancies 2024

NFSAS Latest Vacancies 2024 To provide comprehensive executive level secretarial and administrative support to the office.

Executive Assistant
Senior Manager Brands & Events
Senior Manager: Loan Book
Chief Internal Auditor
Chief Financial Officer
Employee Relations Specialist

Executive Assistant

POSITION OVERVIEW:
Board Advisors.
RESPONSIBILITIES:
Policy, Systems & Procedure Development

Coordinate the flow of policy(ies), guidelines and procedures for improved workflow and future
needs as the organisation matures for the executives.
Act as a liaison and provide support between the office of the executive team and senior
management.
Coordinate the information systems operations for the office of the executive.

Core Strategic Objectives

Provide business calendar management for the executive.
Review information submitted for consideration by the executive.
Work with the senior management of Core Business and risk, legal and compliance to ensure
adherence to set timelines.
Coordinate and schedule meetings and related events.
Compile, coordinate and contribute to documents, reports and presentations as directed by the
Executive.
Compile and coordinate the distribution of meeting packs.
Record and coordinate the minutes distribution of Executive meetings.
Coordinate travel arrangements for the office.
Prioritise documents submitted to the Executive.
Coordinate all events and initiatives of the office of the Executive.

Performance Management & Ethics

Timeous commitment to performance contracting and review process.
Abide by the NSFAS Code of Conduct

Stakeholder Management & Relationships

Coordinate all executive communications.
Coordinate the awareness of work standards and schedules to ensure behaviour meets these.
Work with the executive to build and maintain strategic relationships with key stakeholders.
Coordinate the decisions of the Executive office to all stakeholders in line with the student-centric
model.
Coordinate and respond to key stakeholder queries and correspondence.

Project Coordination

Coordinate and supervise the projects to address identified needs of the office of the Executive.
Collaborate with departments and project teams to facilitate the timely completion of organisational
projects.
Work with the SMs and raise provide early indications on achievement or project delays.

Compliance Monitoring & Evaluation

Track statutory milestones and deadlines.
Make use of standard reporting templates and tools and suggest improvements over time.
Support the upkeep of the control register of all statutory requirements of the office.
Analise and improve the audit, risk, and compliance outlook of the office.

Information & Knowledge Management

Make use of (internal) knowledge repositories and document management systems to assist
decision-making and improve NSFAS service.
Collaborate with stakeholders to build systems that enable the management of data obtained from
different sources.
Collaborate with stakeholders to use their experience, education and understanding to obtain
knowledge from this information.

Reporting & Accountability

Consolidate sub-unit reports, write quarterly, and submit them to the Executive for sign-off.
Coordinate all organisational submissions to the Executive.

DESIRED SKILLS AND EXPERIENCE
Minimum requirements:

NQF Level 7 in Office management, Business Administration or equivalent qualification
Computer literacy – Intermediate MS Package Suite
Driver’s License
5+ years’ experience in general secretarial, office administration and information analysis
experience
Demonstrated attention to detail (spotting of errors) with the ability to maintain a high level of
accuracy in execution of responsibilities without contradictions.
Meeting protocols, expenditure tracking, diary/calender management and travel & events
arrangements are essential.
Solid knowledge of the higher education sector
Understanding of PFMA, NCA and the NSFAS ACT

Skill and Competencies:

Project Coordination
Interpersonal Skills
Administrative diligence
Goal orientation skills
Integrity & Accountability
Problem-solving
Professionalism
Ethical
Service delivery excellence

REMUNERATION & BENEFITS
Remuneration Package: R 671 355 to R 790 788 per annum
Total Cost to Company per annum inclusive of all benefits and company contributions.

PLEASE NOTE
Closing date: 20 June 2024

Interested applicants must submit a detailed Curriculum Vitae which includes amongst other things the
vacancy name/position title you are responding to, copies of academic qualifications, Identity
Documents, and names of three contactable referees. The response must be addressed to the attention
of Thokozile Mnikina via the following email address: jobs@nsfas.org.za.
Please note the following contact details are for inquiries about JOB CONTENT ONLY and NOT for
application purposes.

For Enquiries please contact: Email: ThokozileM@nsfas.org.za

Senior Manager Brands & Events

POSITION OVERVIEW:
To lead the conceptualisation as well as strengthening the equity of the NSFAS brand in terms of
product, pricing, promotion and placement in relation to various strategic communication campaigns
across digital and mainstream media.

RESPONSIBILITIES:
Policy, Systems & Procedure Development

Participate in the development and management of the Marketing and Brands policy and
standard operating procedures/guidelines.
Participate in the development of Marketing and Brands policy and standard operating
procedures/guidelines of the organisation.
Socialise the same policy and guidelines to Marketing and Brands management.

Core Strategic Objectives Development

Identify market challenges, opportunities and right focus in terms of Consumer Marketing
Objectives
Build in depth understanding of consumers and stakeholders to input into Consumer market
strategy
Lead the development of the annual NSFAS Marketing Plan
Review annual volumes which feed into the Operations Process
Runs market research programs & market insights for responsible brand and monitors market
development
Evaluate & propose Marketing mix and evaluate media channels
Evaluate Brand performance, gather and interpret data & propose activities to rectify poor
performance, and spot opportunities / gaps in the market.
Responsible for development of brand commercial updates
Develop & lead implementation of activation platforms and ideas based on the brand vision
Translate marketing & category plan into a business framework and optimise commercial
opportunities
Develop and implement 12–18-month portfolio roadmap including product range & quality, brand
build, value delivery for consumers, pricing & affordability, range extension.
Work with communication team to ensure single minded communication message is created in
line with the brand building communication plan, consistent with category needs.
Monitor and review effectiveness of innovation and renovation programmes to inform future
plans.
Lead the development of promotional activities in line with internal SOPs and Code of Conduct
guidelines

People Management & Ethical Leadership

Manage and participate in the recruitment and selection of unit vacancies in line with EE targets
Delegate stakeholder engagements activities to subordinates for implementation where
applicable.
Lead and manage the unit team to achieve the set and agreed programmes
Direct, inspire, coach and mentor subordinates to deliver quality programmes in line with NSFAS
Values
Lead and manage the individual performance contracting and review process for subordinates
Lead and manage all disciplinary matters of subordinates related to performance and conduct
issues
Coach, mentor and train the team and develop reports for performance improvement, career
progression and recognition purposes.
Maintain compliance, consistency, and take corrective action when needed.
Participate in HR and organisational recruitment processes.

Project Management & Leadership

To manage end-to-end stakeholder engagements projects and their associated objective
delivery to drive improvements, improve efficiency and reduce complaints.
To analyse and interpret project reports on completion of the project to evaluate return on
investment and to inform decision-making in the unit.
To use CRM principles in order to represent stakeholder perspectives, champion change
management and improvements.

Budget optimisation

Prepare a comprehensive budget for the unit.
Administer the funds of the unit according to the approved budget.
Compile and manage budgets for existing and prospective donors funded programmes.
Oversee the unit’s procurement and adhere to applicable procurement policies

Risk, Compliance Monitoring & Evaluation

Lead and manage the plans and processes of all stakeholder engagements requirements, in
accordance with legislative prescripts.
Analise and improve the audit, risk, and compliance outlook.
Lead the implementation of the stakeholder engagements risk improvement plan

Information & Knowledge Management

Collaborate with ICT to build systems that enable the secure management of stakeholder
engagements data obtained from different sources
Collaborate with stakeholders to use their experience, education and understanding to obtain
knowledge from this information

Reporting & Accountability

To report on unit strategic KPIs progress, the operational plan progress, strategic stakeholders’
issues and interventions management, internal and external audit and risk and any other work in
the mandate of the SCM unit.

DESIRED SKILLS AND EXPERIENCE
Minimum requirements:

NQF Level 7 qualification in eMarketing, Communications, Public Relations, Marketing, Business
Management or related fields
Computer literacy – Advanced MS Package Suite
Driver’s License
At least 7-8 years’ experience in a similar environment with at least 5 years’ experience in a
managerial role
At least 5 years plus proven experience in writing, editing, brand management, projects and
campaigns and social media space
Solid experience with crafting of marketing strategies and marketing plans
Solid experience with brand management, brand equity as well as digital campaigns

Behavioural Competencies:

Strategic Thinking
Creativity and Innovation
Financial Acumen
Change Management
Emotional Intelligence
Navigating the political landscape
Managing Complexity

REMUNERATION & BENEFITS
Remuneration Package: R 1 258 898 to R 1 482 941 per annum.
Total Cost to Company per annum inclusive of all benefits and company contributions.

PLEASE NOTE
Closing date: 26 June 2024
Interested applicants must complete and submit an Employment Application Form available on the
NSFAS website. The form must be supported by a detailed Curriculum Vitae which includes amongst
other things the vacancy name/position title you are responding to, copies of academic qualifications,
Identity Document, and names of three contactable referees. The response must be addressed to the
attention of Ms. Thokozile Mnikina via the following email address: jobs@nsfas.org.za.

Please note the following contact details are for inquiries about JOB CONTENT ONLY and NOT for
application purposes.
For Enquiries please contact: Email: ThokozileM@nsfas.org.za

Senior Manager: Loan Book

POSITION OVERVIEW:
The Senior Manager is responsible for overseeing the end-to-end lending function for the entity, whilst
managing the loan book performance in accordance with the approved credit risk policies, guidelines
and reporting procedures.

RESPONSIBILITIES:
Contribute to strategic development for the department.

Provide input into the strategy for the department/section.
Develop and maintain relevant policies & procedures.
Provide input into budget and ensure budget management.

Ensure compliance, monitoring, evaluation, and sound reporting.

Use of standard reporting templates and tools and make recommendations for improvements
over time.
Monitor compliance of section and direct reports with compliance needs of the APP service unit
plans.
Submit performance and compliance reports timeously and to required standards.
Maintain debtor’s loans book (update of debtors’ statuses and interest rate, etc.).
Monitor compliance of section and direct reports with compliance needs of the APP service unit
plans.

Leading high performance teams.

Set, control and report on key performance areas and performance contracts.
Coach, mentor and train the team and develop reports for performance improvement, career
progression and recognition purposes.
Maintain compliance, consistency, and take corrective action when needed.
Participate in HR and organisational recruitment processes.

Ensure compliance to all HSEQ and other legislation, policy and procedures

Maintain and support HSEQ policies, standards and principles.
Oversee the section’s HSEQ legal compliance to meet departmental requirements.
Act as the primary information source for the team, communicate and maintain quality control
policies and standard work procedures to functional teams.
Ensure that service suppliers to the function are not exposed to hazards to their health and
safety.
Provide inputs into the Risk Register.
Ensure NCR compliance.
Ensure critical documentation is filed accordingly.

Provide sound technical support.

Provide accounts receivable section strategic managerial leadership.
Develop and enhance systems, processes and policies for the management of accounts
receivable.
Provide technical accounting advice on loan book accounting related queries.
Provide input into strategies for improving the recovery rate of loans.
Provide Quality assurance on loan book data submitted to the auditors.
Participate in working groups on improving customer experience.
Prepare board submissions on loan book performance.
Design financial models for the collection of outstanding debt.
Perform analysis of the loan book.

DESIRED SKILLS AND EXPERIENCE
Minimum requirements:

NQF Level 8 qualification in Finance/Commerce/Accounting
Professional registration as a CA(SA) or CIMA
At least 8 years’ experience within creditors/loans portfolio environment
3-5 years’ experience in a Senior Management role
Extensive knowledge and experience in huge data analysis and management
Thorough knowledge of the NCA and NCR requirements, PFMA, POPI Act and Prescription Act.
Knowledge and exposure to technical accounting and financial instruments, (i.e. GRAP 104) and
Knowledge of Advanced Financial Modelling
Exposure to Actuarial valuations management, (i.e. pension fund, medical aid, loan book, etc.)
Strong ethical standards and high levels of integrity

Behavioural Competencies:

Transformational and Ethical Leadership
Team Management
Critical Analytical Thinking
Financial Acumen
Change Management
Emotional Intelligence
Navigating the political landscape
Managing Complexity

REMUNERATION & BENEFITS
Remuneration Package: R 1 258 898 to R 1 482 941 per annum.
Total Cost to Company per annum inclusive of all benefits and company contributions.

Chief Internal Auditor

POSITION OVERVIEW:
To develop and lead the Internal Audit strategy and teams in overseeing the value chain, which includes
amongst others, the management of the in-house Internal Audit Department to fulfil the purpose, role
and responsibilities as established in the Audit Charter

RESPONSIBILITIES:
Policy, Systems & Procedure Development.

Design and lead the overall departmental policy, systems, business processes and procedures.
Design, develop and maintain relevant policies & procedures for the effective functioning of
Internal Audit
Internal and external research and benchmarking
Ensure communication and implementation of policies and associated business processes and
procedures
Review the Internal Audit Charter that reflects the scope, responsibility, and authority compile
and implement the strategic plan.

Core Strategic Objectives Development & Design Development

Develop and ensure the implementation of the strategy for the department/section including the
Internal Audit Charter.
Participate in the realisation of organisational strategy, objectives and expectations.
Develop and review key performance indicators (KPIs) and operational plans for the department.
Develop a 3-Year Rolling Internal Audit Plan and review the Internal Audit Strategy and Annual
Performance Plans.
Collaborate with the Legal, Risk & Compliance executive to strengthen the organisation’s overall
objectives and success.
Develop the specifications for any external assistance required (for example, IT internal audit
and institutional audits).
Collaborate with the finance executive management by acting as the liaison with external
auditors (AGSA).
Ensure that the Internal Audit structure is aligned with the requirement of NSFAS business.
Ensure that Internal Audit strategic plans are aligned with the enterprise-wide risk management
plan.
Appraise the effectiveness of the risk management department of the scheme.
To serve as a member of the Audit Committee and MANCO structures of the organisation

People Management & Ethical Leadership

Participate in the attraction, selection and orientation of Audit people in line with EE targets.
Train and workshop direct reports on new strategic developments in the department (all Internal
Audit Staff)
Lead departmental teams to achieve departmental objectives and expectations.
Set, control and report on key performance areas and performance contracts for the department.
Coach, mentor and train the team and develop reports for performance improvement, career
progression and recognition purposes for all Audit Staff
Effective implementation of Performance Management System in accordance with organisational
policy and procedures
Lead and manage the individual performance contracting and review process for the
department.
Lead and manage disciplinary matters of the department related to performance and conduct
issues.

Stakeholder Management & Relationships.

Establish efficiency channels and databases to resolve stakeholder queries and complaints.
Collaborate with other departments to satisfy other priority stakeholders
Engage stakeholders on matters of interest and influence.
Initiate awareness of the Internal Audit function within the organisation and other stakeholders
through client engagements
Provide support to strategic stakeholders in the achievement of their strategic objectives through
the implementation of governance, risk management and internal controls.
Promote partnerships with relevant customers and stakeholders and manage overall perceptions
on the internal audit function.
Engage in complex networking strategies with a diverse population of customers and
stakeholders

Project Management & Leadership

Initiate, plan and implement projects to address identified needs as per the core business
strategy.
Compile project reports on completion of the project to evaluate return on investment

Budget optimisation

Forecast for departmental core administration activities and projects.
Manage expenditure in line with core activities and projects

Compliance Monitoring & Evaluation

Maintaining compliance and monitoring tools to ensure compliance with the IA methodology and
IIA Standards (International Professional Practices Framework (IPPF)).
Execute responsibilities as per PFMA no 1 of 1999
Steering the organisation to achieve good corporate governance by ensuring that the internal
audit goals and objectives are aligned with organisation’s strategic goals, value-added support to
business management and processes, liaison with institutions and related governing bodies,
query management resolutions for all audit issues.

Information & Knowledge Management

Collaborate with stakeholders to build systems that enable the management of data obtained
from different sources.
Collaborate with stakeholders to use their experience, education and understanding to obtain
knowledge from this information

Reporting & Accountability

Develop reports on the Internal Audit value chain practices to the Executive Management, Office
of the CEO, Board Sub-Committee, and the Board

DESIRED SKILLS AND EXPERIENCE
Minimum requirements:

NQF 8 Audit Qualification and a recognised audit-related professional qualification (i.e., CIA, or
CA(SA))
Computer literacy – Intermediate MS Package Suite
Knowledge of PFMA and Public Entity standards
Knowledge of the Higher Education sector, the NSFAS Act, NCA and the PFMA.
Middle management experience with multiple teams
15 years’ experience in Internal Audit Management of which 5 years must be at the senior
management level.
Registration with a professional body essential
Knowledge of governance, risk, and organisational performance management principles.
Experience in liaising with various stakeholders
Knowledge of Higher Education policy imperatives and development requirements.
Experience in managing a unit and/or department.
Experience in developing a public sector strategy and business plan.
Experience in a public institution or funding organisation or banking institution.
Experience in policy development and implementation

Skills & Competencies:

Stress tolerance.
Interpersonal relationships.
Leadership.
Persistence.
Independence.
Strategic and visionary leadership
Resource management, including people and performance management.
Building interpersonal relationships.
Decision-making and problem-solving.
Building strategic alliances and partnerships.
Emotional maturity
Political sensitivity
Transformation and change leadership
Systems & Flexible thinking
Diplomatic sensitivity.
Persuasion & negotiating.
Business knowledge
Strategic thinking
Resilience.

REMUNERATION & BENEFITS
Remuneration Package: NSFAS offer a Competitive Remuneration Package which is negotiable.
Total Cost to Company per annum inclusive of all benefits and company contributions.
The position will be offered on a 5-year fixed term contract with a Total Cost to Company package

Chief Financial Officer

POSITION OVERVIEW:
The CFO will be responsible for strategic leadership of the financial and supply chain management
functions as aligned with treasury processes, to ensure fiscal stability of the NSFAS.

RESPONSIBILITIES:
Develop, monitor, improve and measure governance, risk and compliance practices.

Create a fit for purpose departmental structure.
Oversee the overall organisational policy development.
Document, communicate and manage related policies.
Assess, audit and improve risk, compliance and governance practices.
Identify key controls and establish risk mitigation procedures.
Improve forensic practices.
Improve organisational GRC awareness and provide value adding services
Improve organisational values.
Identify, assess and prioritize risk.
Report on risks
Remain current and stay abreast on risk, compliance and governance requirements.
Monitor and lead the implementation of the organisational audit plan

Compile and implement the strategic plan.

Contribute to the development of the organisational strategic plan and annual performance
plans.
Develop plans to realize the organisational strategy and set specific medium- and long-term
objectives.
Support the planning, development and execution of “strategic initiatives”.
Develop departmental key performance indicators (KPIs) and departmental operational plans
(DOP).
Monitor the achievement of departmental KPIs and DOPs and maintained the related supporting
evidence.
Provide strategic guidance and recommendations to the Executive Officer, EXCO and Board.

Policy development

Annually lead the development of financial policies. (finance guidelines).
Lead in the development of core business operational policies.
Contribute to the development of all organisational policies.
Actively participate in the pursuit of policy recommendations and improvements projects.
Ensure NSFAS strategies and policies are executed in the best long-term interest of the
organisation

Manage and lead the finance function

Provide strategic direction to the finance department.
Develop and design integrated finance and procurement strategies and processes that address
financial accounting, management accounting and procurement to support NSFAS business
performance and continuity.
Develop and drive finance plans and goals for NSFAS and set the required performance
standards.
Design finance policies and procedures and ensure implementation and adherence thereof.
Set clear financial priorities and measurable milestones for all divisions in line with NSFAS’
strategic plan.
Analyse and interpret financial information and results.
Drive implementation of finance outputs in the APP.
Draft and drive SLAs with stakeholders.
Identify financial risks and challenges and draft risk mitigation plans.
Select and manage all required financial and related systems to support business delivery.
Provide strategic financial guidance and recommendations to the CEO and the Board.
Manage and oversee financial management reporting.
Develop and implement the departmental budget.

Prepare financial documents.

Prepare accounts payable and accounts receivable statements annually.
Maintain the General Ledger.
Ensure revenue completeness.

Perform functions in line with the NCA.

Promote and advance the social and economic welfare of South Africans by promoting a fair,
transparent, competitive, sustainable, responsible, efficient, effective and accessible credit
market and industry and to protect consumers.
Ensure NSFAS-wide compliance with the National Credit Act, no. 34 of 2005

Provide governance-related guidance for the Finance function.

Manage and oversee the creation of enterprise-wide reports that meet statutory requirements
Ensure compliance with relevant legislation and other regulatory requirements, including King IV

Lead a high-performing team.

Ensure compliance with HR standards and requirements.
Attract, recruit, develop, engage and retain required managers and employees within the
Finance function.
Ensure regular communication with both direct reports and all Finance employees.
Drive a culture of high performance and customer centricity within the Finance function.
Provide leadership, direction, and management to the Finance division and the broader NSFAS
organisation.
Maintain compliance, consistency, and take corrective action when needed.
Coach, mentor and develop direct reports for performance improvement, career progression and
recognition purposes.

Ensure knowledge management

Ensure that the department has a robust document retention and management mechanism.
Contribute to the organisational knowledge management repository.

Manage stakeholder relationships.

Participate in the strategic positioning of NSFAS and promote the organisation with relevant stakeholders.
Manage and influence relationships and service level agreements made with internal and
external stakeholders.
Develop, implement, and report on a plan for engaging stakeholders on a regular basis.
Manage and resolve all identified issues and risks to facilitate healthy stakeholder engagements
and relationships.

Board Committee reporting

Develop reports on the Finance value chain practices to the Office of the CEO, Board Committee
and the Board.
Submit policies for review and adoption
Report on audit and risk issue identified in Finance and controls put in place.

DESIRED SKILLS AND EXPERIENCE
Minimum requirements:

NQF Level 9 or equivalent qualification in Finance/Commerce/Accounting
Professional registration as a CA(SA) or CIMA
15 years’ experience in a similar position with 10 years’ senior management experience of which
5 years is at an Executive level.
5 years’ experience in a similar environment (including audit).
Knowledge of the PFMA and National Treasury Regulations and Government Prescripts and
King IV.
Knowledge of procedures and statutory requirements applicable to section 3(A) entities.
Knowledge of governance, risk and organisational performance management principles.
Knowledge of the higher education sector is advantageous.
Extensive experience in senior financial managerial roles, with a proven track record of success.
Strong ethical standards and high levels of integrity

Behavioural Competencies:

Transformational and Ethical Leadership
Strategic Thinking
Financial Acumen
Change Management
Emotional Intelligence
Navigating the political landscape
Managing Complexity

Employee Relations Specialist

POSITION OVERVIEW:
The incumbent will be assisting the Senior manager employee relations with employee relations
function, focusing on providing a professional advisory service to line managers and employees.

RESPONSIBILITIES:
Employee Relations:

Assist with working relationships between Management and employees are conducive.
Assist with handling of CCMA and Labour Court processes.
Assist in managing the process of employment relations litigation and ensure fairness and
consistency.
Assist with labour relations training.
Assist with the finalization of grievances.
Assist to investigate and prepare a report on findings and recommendations of the grievance.
Assist in implementing outcomes of grievance processes.
Assist with unresolved grievances to Management within the required time frame.
Assist in reporting on the progress of the grievances received and finalized.
Ensure misconduct cases are finalized.
Assist in investigating and preparing a report on the findings and recommendations of the
misconduct cases.

Employee Relations Policies Administration

Ensure structured and legislatively complaint policy, practices and processes and provide
support where there are gaps.
Assist in maintaining effective policies and procedures so that labour disputes and grievances
are minimized.
Assist with recommendations for changes to existing policies and procedures to ensure
compliance with new or proposed regulations.
Assist in advising on proper procedures to be followed during disciplinary and grievance
enquiries.
Assist with Contribution to the development of best practices and alignment with industry
standards.
Assist in driving the adoption of employee relations documentation and policies by
management.

Risk and Compliance

Assist in identifying and adhering to fraud controls, risk prevention principles, sound
governance and compliance processes, and tools to identify and manage risks.
Support and provide evidence to all internal and external audit requirements.
Maintain quality risk management standards in line with relevant requirements.
Maintain all related Service Level Agreements to minimise business risk and ensure business
continuity.
Review related Standard Operating Procedures.
Adhere to all relevant laws, policies, and Standard Operating Procedures throughout the
organisation.

Employment Equity

Assist in ensuring that EE related consultations and implementation initiatives to drive and
support attainment of EE Strategy and Targets.
Keep track of engagements in accordance with EEA and EE Strategy.
Ensure EE Committee meets on a regular basis
Perform operational duties to fulfil EEA requirements of reporting, analysis, insights, and
Functional Targets.
Assist in improving EE processes by undertaking regular reviews and assisting in reviews,
administrative systems, and procedures.
Ensure the accuracy of information by regularly conducting checks and sample audits as
appropriate.
Tracking employee development for EE purposes and workplace profile statistics.
Tracking employee movements and workplace profile statistics.
Ensuring reconciliation of data with various systems for accuracy.
Assist in ensuring compliance Department of Labour and Employment by Reporting, keeping
abreast of new developments, advising, and partnering with business and implementing new
requirements.

General Administration

Coordinate and provide administrative duties in the business unit such as receiving telephone
calls, correspondence and emails and flagging them as required.
Work with the Senior Manager to prioritise an agenda and focus on the most important issues
and opportunities within the business unit.
Develop, maintain and update the business unit’s annual meetings planner.
Coordinate the National Bargaining Forum and preparation and ensure that all invitations,
logistics, minutes and relevant agendas and materials are provided.
Assist with the coordination and compilation of reports for the business unit for review and
submission.
Assist in the capturing of relevant information and maintaining the database for the business
unit, ensuring data integrity.
Monitor payments for Unit related activities.

Stakeholder Services.

Liaise with 3rd Party providers to ensure the effectiveness and efficiency of the service
provided.
Respond to enquiries by gathering, analysing, summarising, and interpreting data.
Provide general support and assistance on any other Employee and labour Relations related
deliverables.
Promptly and attentively respond to customer requests and queries within established
parameters and timeframes.
Conduct induction and training workshops as and when needed.
Liaise with internal and external stakeholders.
Communicate and liaise with employees concerning Employee and labour Relations queries.

DESIRED SKILLS AND EXPERIENCE
Minimum requirements:

NQF Level 7 in Labour Law / Labour Relations / Human Resources or equivalent.
At least 3 to 5 years’ experience in an employee relations role or similar
Atleast 1 year experience in dealing with employment equity administration.
Proven experience in managing relationships between organized labour and management.
CCMA representation experience
Strong knowledge of labour laws, regulations.

Skill and Competencies:

Ability to consult and coach.
Project Management
Communication (Verbal and Written)
Asset Life Cycle management
Time Management
Change Management
Conflict Management
Risk Management
Strong ability to apply case law and judicial precedents to labour related issues

Behavioural Attributes – NFSAS Latest Vacancies 2024

Emotional Intelligence
Decision Making & Problem Solving
Resilience
Negotiating
Interpersonal Relations
Team Leadership
Persuasion and influencing
Confidentiality
Professionalism
Honesty and integrity
Attentive to detail and accuracy
Attention to detail and ability to maintain confidentiality

REMUNERATION & BENEFITS
Remuneration Package: R 861 160 to R 987 024 per annum
Total Cost to Company per annum inclusive of all benefits and company contributions.

PLEASE NOTE
Closing date: 24 June 2024
Interested applicants must complete and submit an Employment Application Form available on the
NSFAS website. The form must be supported by a detailed Curriculum Vitae which includes amongst
other things the vacancy name/position title you are responding to, copies of academic qualifications,
Identity Document, and names of three contactable referees. The response must be addressed to the
attention of Ms. Thokozile Mnikina via the following email address: jobs@nsfas.org.za.
Please note the following contact details are for enquiries about JOB CONTENT ONLY and NOT for
application purposes.
For Enquiries: Email: Thokozilem@nsfas.org.za

Click here to apply