Varsity College IT Internships 2024
Varsity College IT Internships 2024 Varsity College, a prominent educational brand under The Independent Institute of Education (The IIE), is at the forefront of private higher education in South Africa. The IIE is registered with the Department of Higher Education and Training (DHET) and offers qualifications accredited by the Council on Higher Education (CHE). Their commitment to quality education continues with the introduction of an IT Internship opportunity at their Sandton Campus, Gauteng.
- Job Title: IT Intern (Fixed-Term Contract)
- Location: Sandton, Gauteng
- Industry: Education Management
- Job Type: Internship
- Date Posted: 13 August 2024
- Closing Date: 18 August 2024
- Reporting Line: Senior ICT Support
As an IT Intern at Varsity College Sandton, you will be exposed to various aspects of IT support and maintenance. Your responsibilities will include:
1. Lecture Room Support
- Provide first-line support for computer and lecture venues.
- Maintain the operational state of computer and lecture venues.
- Perform daily checks on copiers, printers, motorized screens, and projectors.
- Ensure wireless infrastructure is functional and operational.
2. Hardware Support
- Assist users with desktop and laptop-related queries.
- Support users with photocopier and printer-related issues.
- Install desktops, laptops, printers, and other peripheral components.
- Set up projectors in classrooms.
3. Software Support
- Install necessary software for users.
- Keep software updated and assist with software-related queries (e.g., Microsoft Office).
- Administer software licensing and ensure compliance.
4. End User Training
- Provide instructions to users on the use of hardware and software.
- Respond to hardware, software, and system operation queries.
- Manage Active Directory Account and Mailbox creation.
5. Maintenance of HIPS
- Diagnose problems with the Host Intrusion Prevention System (HIPS) and campus connectivity.
- Administer TMS (Telephone Management System) and EWS (Broadsoft).
6. Administration and Documentation
- Ensure all IT-related queries are logged with the Service Desk.
- Assist with administrative tasks, including updating the hardware/software asset register and preparing photocopier/telephone reports.
7. General IT Support
- Ensure neatness in the Server Room, ICT Office, and ICT Storeroom.
- Manage and maintain the ICT equipment sign-out/sign-in process.
8. Assessment Support
- Administer and support IT-related tests and exams.
- Manage Student Active Directory (AD) Exam account administration and KIX script preloads.
9. Development
- Shadow Senior ICT and ICT Support staff for hands-on learning and development.
- Troubleshoot server-related issues.
Competencies Required
- Problem-Solving Skills: Ability to troubleshoot and resolve IT-related problems efficiently.
- Computer Literacy and Systems Application: Familiarity with various computer systems and applications.
- Communication Skills: Effective verbal and written communication skills.
- Time Management Skills: Ability to manage time effectively and meet deadlines.
- Interpersonal Skills: Strong ability to interact with staff and students professionally.
Minimum Qualification Requirements
- Education:
- Minimum of Higher Certificate or Occupational Certificate Level 5 (NQF Level 5).
- A+ / N+ certifications.
- Experience:
- No prior work experience required as this position is suited for recent graduates.
Working Hours
- Monday to Friday: 08:00 – 17:00
Salary
- Competitive salary commensurate with experience.
Application Process
Due to the high volume of applications received, Varsity College may not be able to respond to every applicant individually. Only those candidates whose qualifications and skills closely match the position requirements will be contacted for interviews.
For technical support during the application process, you can visit Simplify HR Support.
Equal Opportunity Employer
Varsity College is an Equal Opportunity Employer and is committed to employment equity. Preference may be given to candidates from underrepresented groups in accordance with the South African Employment Equity Act.
