Reference Number: refs/042599
Department: Patient Affairs Department
Number of Posts: 25
Salary Package: R228 321 per annum (plus benefits)
Location: Charlotte Maxeke Johannesburg Academic Hospital, Gauteng
Closing Date: 25 March 2026
Enquiries:
Ms. R Mashikinya – Tel: 011 488 3207 / 3430
Ms. M.P Rapetswa – Tel: 011 488 3919
Requirements
Grade 12 or equivalent qualification.
No experience required.
Knowledge
Limited range of work procedures and elementary clerical duties such as administration and data capturing.
Administration procedures relating to the specific working environment, including norms and standards.
Planning and organising.
Reporting procedures.
Basic research and information gathering.
Procurement directives and procedures.
Knowledge of statistics.
Skills
Mathematical skills.
Problem solving skills.
Organising skills.
Ability to operate computer (Microsoft Package).
Computer course or certificate from a DHET registered institution or Computer as a subject (must be indicated on CV).
Basic interpersonal relationships.
Maintaining discipline.
Formulation and editing skills.
Added Advantage
2–5 years’ experience in Patient Administration.
Diploma or degree relevant to the Admin Clerk position.
Knowledge of Hospital Information System (MEDICOM).
Professional and customer-orientated in line with Batho Pele Principles and the six ministerial priorities.
Knowledge of acts governing Patient Administration such as MEDICOM, PFMA, Patients’ Rights, Batho Pele Principles, Procedure Manual II and UPFS.
Good communication and interpersonal skills.
Positive attitude and ability to work in a team.
Note: Shift work (including public holidays and weekends) and staff rotation is compulsory.
Duties
Perform general administration duties as instructed by supervisors and Head of Department.
Submit patient files to Medical Records regularly.
Register and secure patients’ appointments and admissions.
Conduct ward census.
Transfer patients on the system.
Update known patients and patients with insufficient information.
Use ITC (Trans Union) to check patients’ financial status.
Enter ICD-10 codes.
Attend to enquiries from the public/community.
Update classifications and patient information as required.
Capture data accurately and follow billing procedures.
Capture downtime in line with Circular 11 of 2014.
Update patient information on visits and review classifications.
Adhere strictly to internal control processes.
Compile departmental statistics when required.
Attend meetings, workshops and training as delegated.
Work according to Auditor General and National Core Standards (IDEAL Hospital Framework) requirements.
Perform duties according to the job description.
Notes
Applications must be submitted in PDF format only via the E-Recruitment portal:
http://professionaljobcenter.gpg.gov.za
No hand-delivered, faxed or emailed applications will be accepted.
Applications must include:
A fully completed and signed new Z83 application form (available at any Public Service Department or at www.dpsa.gov.za/documents
).
A recently updated comprehensive Curriculum Vitae (CV).
Applications without a new Z83 form and detailed CV will be disqualified.
The CV must include the institution, position(s), and dates of employment (start and end dates).
Information on the Z83 form must correspond with the CV.
Shortlisted candidates will be requested to submit certified copies of qualifications and other relevant documents (not older than 6 months) on or before the interview date.
Foreign qualifications must be evaluated by the South African Qualifications Authority (SAQA) and accompanied by the evaluation certificate.
Only shortlisted candidates will be contacted. If you do not receive feedback within 3 months after the closing date, consider your application unsuccessful.
Candidates will undergo personnel suitability checks, including:
Criminal record checks
Citizenship verification
Credit record checks
Qualification verification
Employment/reference checks
Social media checks
Applicants must provide contactable referees, including immediate supervisors (names, cell phone numbers, and email addresses).
The department reserves the right to conduct verification beyond the names provided on the CV.
Candidates may be required to undergo skills/knowledge tests.
The recommended candidate may undergo Medical Surveillance in line with the Occupational Health and Safety Act (Act 85 of 1993).
The department aims to promote representivity (race, gender, and disability) in the Public Service.
The department reserves the right not to fill the post.
Public Service does not charge any fees for job applications.
Women and people with disabilities are encouraged to apply.
Employer: Department of Health
Location: Charlotte Maxeke Johannesburg Academic Hospital
Closing Date: 25 March 2026
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