Department of Labour X13 Client Service Officers 2026

POST 11/28: CLIENT SERVICE OFFICER – EMPLOYER SERVICES (X13 POSTS)

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Note: Re-advertisement – applicants who previously applied are encouraged to reapply

Salary

R269 499 per annum

Centres
Labour Centre: Kariega but stationed at Joubertina Satellite Office – Ref: HR/4/4/9/16 (X1 Post)
Labour Centre: Kariega but stationed at Louterwater Satellite Office – Ref: HR/4/4/9/17 (X1 Post)
Labour Centre: Kariega but stationed at Misgund Satellite Office – Ref: HR/4/4/9/18 (X1 Post)
Labour Centre: Kariega but stationed at Hankey Satellite Office – Ref: HR/4/4/9/19 (X1 Post)
Labour Centre: Kariega but stationed at Patensie Satellite Office – Ref: HR/4/4/9/20 (X1 Post)
Labour Centre: Kariega but stationed at Jeffreys Bay Satellite Office – Ref: HR/4/4/9/21 (X1 Post)
Labour Centre: Kariega but stationed at Humansdorp Satellite Office – Ref: HR/4/4/9/22 (X1 Post)
Requirements

Qualification:

Grade 12 / Senior Certificate
No experience required

Knowledge:

Unemployment Insurance Act and Regulations
Unemployment Insurance Contributions Act
Public Financial Management Act (PFMA)
Protection of Personal Information Act (POPIA)
Department of Labour and UIF Policies and Procedures
Treasury Regulations
UIF Vision, Mission and Values
Departmental Policies, Procedures and Guidelines
Batho Pele Principles

Skills:

Interpersonal skills
Telephone etiquette
Interviewing skills
Computer literacy
Communication (verbal and written)
Listening skills
Interpretation (UI Act and Contribution Act)
Conflict management
Time management
Customer relations
Analytical skills
On-the-job training (operational systems)
Duties
Provide screening services
Process applications for UIF benefits
Register payment continuation forms
Provide administrative functions
Enquiries