About the Programme
Givaudan invites detail-oriented candidates in Johannesburg to apply for the Customer Care Learnership 2026 / 2027. Operating as a vital commercial link between clients, operations, and sales teams, this structured workplace programme immerses learners in end-to-end sales order processing, billing administration, and supply chain risk mitigation. Beyond routine client liaison, learners manage financial documentation—including invoicing, debit and credit notes, and contractual pricing verification—giving young professionals a solid corporate foundation applicable to commercial operations, credit control, and financial administration.
What Will You Learn (Eligibility)
Eligible candidates gain practical, high-demand skills spanning commercial risk management, order-to-cash cycles, and enterprise resource planning. You will master:
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Financial & Billing Administration: Preparing accurate tax invoices, debit notes, and credit notes while verifying contractual pricing and account terms.
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Order & Inventory Control: Manage client schedules, confirm stock availability, and execute strict compliance protocols for major accounts such as Coca-Cola.
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Trade & Freight Compliance: Coordinating international shipping documentation, freight insurance logistics, and customs inspections alongside forwarders.
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Client Dispute Resolution: Diffusing urgent account escalations and maintaining accurate customer master records.
What Are the Key Details?
Securing a corporate learnership provides predictable monthly cash flow, enabling young professionals to build credit profiles, manage debit orders, and invest in entry-level life or funeral cover.
| Detail | Programme Specification |
| Company | Givaudan South Africa |
| Position | Customer Care – Learner (Job ID: 120505) |
| Location | Johannesburg, Gauteng |
| Contract Type | Fixed-Term Learnership (Typically 12 Months) |
| Estimated Stipend | R4,500 – R6,500 per month (Market-related corporate estimate; official figure undisclosed) |
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Minimum Requirements
To qualify for selection, applicants must meet the following criteria:
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Education: Grade 12 / National Senior Certificate (an Associate or University Degree in commerce, finance, or supply chain is advantageous).
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Experience: 1–2 years of experience in a customer-facing, billing, or sales administration role.
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Technical Competencies: Proficiency in Microsoft Office (especially Excel), basic SAP or ERP order-entry knowledge, inventory tracking, and familiarity with Incoterms and shipping terminology.
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Soft Skills: Strong negotiation, analytical, and interpersonal communication abilities.
Required Documents
Prepare clear, certified PDF copies of the following documents before starting your online application:
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Updated Curriculum Vitae (CV) highlighting billing, SAP, and client-facing experience
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Certified copy of your South African ID card or green barcoded ID book
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Certified copy of your Matric certificate and any tertiary qualifications
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Proof of residential address in Gauteng (not older than 3 months)
Closing Date
Closing Date: Not specified. Givaudan recruits on a rolling basis for this intake (posted 10 November 2026), so candidates should submit their applications as soon as possible before the portal closes.
Why Does It Matter?
In South Africa’s competitive financial and commercial sectors, employers increasingly value candidates who understand the full order-to-cash cycle and risk compliance. Handling invoices, credit adjustments, and international trade documentation builds the exact analytical accuracy required for careers in credit risk underwriting, commercial insurance claims, corporate banking operations, and financial administration. Earning a steady stipend also helps youth build healthy personal budgeting habits and financial independence.
Frequently Asked Questions
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Does this learnership require prior work experience? Yes. Unlike entry-level matric programmes, Givaudan prefers candidates with 1 to 2 years of customer-facing or administrative experience, alongside basic SAP and Excel proficiency.
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Is the monthly stipend fixed, and does it include medical aid or insurance? Givaudan has not publicly disclosed the exact stipend. Standard corporate learnerships in Johannesburg typically pay between R4,500 and R6,500 monthly, without comprehensive corporate medical or pension benefits, so personal financial planning is essential.
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Can this learnership lead to careers in finance or insurance? Yes. Daily exposure to debit/credit notes, pricing reconciliation, contract compliance, and freight risk prepares learners for entry-level roles in accounts receivable, credit control, and insurance underwriting.
How to Apply
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Visit the official Givaudan Careers Portal.
careers.givaudan.com). -
Search for Customer Care – Learner or enter Job ID 120505 in the search bar.
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Create an applicant profile, complete all personal and employment history fields accurately, and upload your CV and supporting documents.
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Review your details and submit your application online.
Final Thoughts
The Givaudan Customer Care Learnership 2026 / 2027 is a strategic stepping stone for ambitious South Africans looking to bridge customer service with commercial finance and supply chain compliance. Tailor your CV to highlight your accuracy with invoices, Excel, and client negotiations, and submit your application without delay.
