Closing Date: 06 May 2026
Location: Johannesburg (Hybrid)
Salary/Stipend: Monthly stipend (not specified)
Reference: R-15986409
Job Overview
Absa invites applications for the Junior Learner Learnership Programme within Home Loans Collections.
This 12-month learnership combines classroom learning and practical workplace experience, giving candidates exposure to customer engagement and banking operations.
Programme Purpose
To provide structured training and workplace exposure that supports both individual development and organisational growth through predefined learning objectives.
Learnership Overview
- Duration: 12 Months
- Mode: Hybrid (Johannesburg-based)
- Qualification: NQF Level 5 Certificate in Banking (upon completion)
Key Learning Areas
- Home Loans Sales and Service Enablement
- Customer service and collections processes
- Contact centre and customer engagement
- Banking systems and operations
Responsibilities
- Deliver excellent customer service
- Handle customer queries and provide solutions
- Maintain strong attention to detail and follow-ups
- Work effectively in a team environment
- Demonstrate professionalism and communication skills
- Manage tasks under pressure
Requirements
Minimum Requirements
- Age between 18 – 30 years
- South African citizen or permanent resident
- Completed Degree or equivalent (NQF Level 7 qualification)
- Proficient in English
- Computer literate
- Must not be employed
- Must not be registered for another learnership or studying
Application Documents
- Detailed CV with contactable references
- Certified copies of certificates
- ID document
- Proof of address
Competencies
- Strong customer service and problem-solving skills
- Good organisational and time management skills
- Attention to detail
- Ability to work under pressure
- Team player with strong communication skills
- Self-motivated and willing to learn
Recruitment Process
- Online occupational assessments
- Criminal record check
- Credit check
- Reference checks with previous employers
- Verification of documents
Benefits
- Monthly stipend
- Practical work experience in banking
- Continuous mentoring and training
- Nationally recognised banking qualification
Important Notes
- Candidates must commit to the full 12-month programme
- No false documentation will be accepted
- Applicants with criminal records or poor credit history may be disqualified
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